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Vonage The reason why most Fax/Tivo/Alarm/CC machine (anything with a dialing modem)



The reason why most Fax/Tivo/Alarm/CC machine (anything with a dialing modem) sometimes fails is for a few reasons.

Theres no such thing as "it just won't work). With the proper settings, and a good quality internet connection (this is vital because if your i-net line is poor, you can turn off all the features you want and then some, chances are, it wont work)

- The dialing speed can be too high, the Voip backbone does not support high dialing speeds. We are, however, soon upgrading to a new data process protocol, which will work ALOT better.

- There are "features" on the line called "echo cancelling". What this does is as far as voice goes, obviously, it cancels out any echos. The potential problem this creates for data, is when the modem is "dialing" it makes those "weird sounds" (we all heard a dial-up modem at one point in our lives) and recognizes it as an "echo" and tries to cancel it out. We can turn these features off, but then call quality is decreased. So its a win/lose situation. There are alternatives. You can get a dedicated fax line which normally isn't used for audio calls so we can turn them off b/c your not concerned with the quality of your voice bc its for data only. Also we are trying to get approval to turn these features off on a per call basis, aka sending an occasional fax / tivo dialing out (it would be a prefix like *99 and *70) so they will turn back on once the call hangs up.

-Note. Only the linksys devices support the echo canceling features.

Hoped that helped somewhat



Read The Full Thread:

Incoming Fax and Credit Card Machine Processing


We are considering Vonage for our primary phone 'line'. Is there an internet site/forum
Receiving doesn't seem to be a problem for anyone but sending is. I am setting up
Thanks, looking forward to your results.
I've had no problems sending or receiving faxes. Here's the basic idea of
I use a Hypercom T7P for credit card processing through Vonage and a Linksys PAP2,
I read your post and I'm going through this with a large merchant of our own. The
I am the lead technician for a credit card merchant services company. Your credit
I attempted to use my Tranz 330 credit card terminal on my Vonage line. The Tranz
I have had hit or miss luck with my fax machine and my tranz 380 over Vonage. I understand

enigma91884 posted "The reason why most Fax/Tivo/Alarm/CC machine (anything with a dialing modem)" on 04/17/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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