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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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Vonage The reason I called it a trap is that there were three different rebates, two that



The reason I called it a trap is that there were three different rebates, two that you could NOT send in for over a month, and the other that you HAD TO send in before the month.

I remember now that I did read all forms up front. I was ready at that time to send everything in. I saw that two of the forms could not be sent in until a month later, I also noted that there was a money back guarantee if I returned it to the store within something like 30 days. I am fairly certain that I could not do that if I cut off the required documentation for the rebate.

I then decided to give it a little time.

The next time I looked at the forms, I only looked at one of them, and noticed again that I had to wait for the first statement. Having forgotten that one form had to be earlier, I only saw that I had to wait until I had my monthly statement.

I agree, it's my fault. But first, there's the trap that all the forms cannot be sent in at once... along with the fact that the money back guarantee conflicts with the rebate. And finally, there's pissing off customers... in this case, customers who have a continuous relationship, rather than a one-time purchase.

As far as that customer "service" rep, I was trying to explain the situation; she simply told me that if I had missed the deadline, there was nothing that could be done. I then found myself explaining to a dead line.



Read The Full Thread:

Rebates: trap set up for failure


OK, my problem isn't the same as many of these other rebate complaints. I fell for
Rebates, rebates, rebates. Buyer beware. It has been posted hundreds of
To order it online would've cost $10 shipping plus $30 activation for that free
i am tired so i might of missread that post but where is the trap? only thing
I also don't see a trap here. It appears that you failed to read ALL of the rebate
Exactly...I just can't see how this is Vonage's fault as opposed to buyers fault
[font=Verdana:28ad2974cf] All right, I gave you this one, let's say the guy
call up customer care, get loud, put a little bass in your voice, drop a few F bombs
the customer is always right saying usually a term for when a customer has a problem
Already agreed on that miichael, So now, tell us your story, how did you get

Bradley posted "The reason I called it a trap is that there were three different rebates, two that" on 10/21/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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