Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage The problem here has nothing to do with Vonage. It's an error in the billing system



The problem here has nothing to do with Vonage. It's an error in the billing system of the company in Cherokee. It's the standard new code problem, and it happens all the time, no matter what companies are involved.

Calls between Florence and Cherokee, in both directions, are supposed to be local calls.

When Level 3 established the 256-275 exchange, they officially assigned it "Florence" as its rate center. Along with all the Level 3 numbers in the area, assigned to rate centers in



they are sent to Huntsville to be processed.

However, the declared rate center is what determines the charge, not where the calls need to be delivered. The phone company in Cherokee is in violation.

The official dialing plan for the 256 NPA is "7D for home NPA local calls, 10D for foreign NPA local calls, 1+10D for all toll calls." See www.nanpa.com and note well that the 256 NPA is a "toll-alerting" NPA, certainly something your PSC insisted upon and will be willing to enforce. But they'll also enforce the tariffs filed with them by phone companies within the state for the charges they apply to calls to nearby exchanges.

The phone company in Cherokee needs to be forced by the Alabama PSC to complete calls to 256-275 numbers at the same price as to any other Florence numbers. The calls are being delivered to Level III, not to Vonage. There is no Voip involved until AFTER the calls are delivered to Level III. Level III has filed Florence as the rate plan for the 275 numbers.

All that needs to happen is that someone in Cherokee needs to send a bill with a call to Florence and a toll charge on the bill to the PSC and say, "Please have my phone company fix this problem." Rates for calls within Alabama placed by customers of the company in Cherokee are regulated by the PSC, and the PSC can require them to charge only their tariffed rates, which say that they don't charge toll rates for calls to Florence. They will have to fix their billing system, and that will be the end of story.

Theoretically, the company in Cherokee could file a separate tariff with the Alabama PSC for "Calls to Level III numbers in Florence" and if the PSC actually ACCEPTED such a filing, then you'd be out of luck. HOWEVER, then calls would have to be dialled with the mandatory 1+10D dialling, and the PSC would enforce that.

I'm pretty sure there is no such tariff. You should ask to examine the tariffs of the Cherokee company.

/john



Read The Full Thread:

Trouble receiving some local calls, Call cannot be completed


We've had Vonage for about 4 months. No outgoing call issues except for occasional
you can tell them to dial whole 11 digit and try. Because in each area code there
Here is an interesting problem I ran into in Alabama. I am specifically referring
I just have people outside my calling area to call me collect, I refuse the charges
Hey galion, Let's look into this local calling thing. As I've posted a number
You have posted the wrong link, here it is again. http://www.localcallingguide.com
Thanks, roscopco. The problem was no space before the comma. BTW, under both
First I ever heard of that being against the law. I will have to do some research



jcovert posted "The problem here has nothing to do with Vonage. It's an error in the billing system" on 03/18/2007

Vonage Service Plans


Vonage VoIP Members
Members List Members
New almadg3
New Today 3
Yesterday 9
Total 99047

Who Is On Site
Visitors 129
Members 0
Total 129


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.66 Seconds and 532 Pages In The Last 60 Seconds
The Vonage VoIP Forum