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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage The problem here has nothing to do with Vonage. It's an error in the billing system

The problem here has nothing to do with Vonage. It's an error in the billing system of the company in Cherokee. It's the standard new code problem, and it happens all the time, no matter what companies are involved.

Calls between Florence and Cherokee, in both directions, are supposed to be local calls.

When Level 3 established the 256-275 exchange, they officially assigned it "Florence" as its rate center. Along with all the Level 3 numbers in the area, assigned to rate centers in

they are sent to Huntsville to be processed.

However, the declared rate center is what determines the charge, not where the calls need to be delivered. The phone company in Cherokee is in violation.

The official dialing plan for the 256 NPA is "7D for home NPA local calls, 10D for foreign NPA local calls, 1+10D for all toll calls." See and note well that the 256 NPA is a "toll-alerting" NPA, certainly something your PSC insisted upon and will be willing to enforce. But they'll also enforce the tariffs filed with them by phone companies within the state for the charges they apply to calls to nearby exchanges.

The phone company in Cherokee needs to be forced by the Alabama PSC to complete calls to 256-275 numbers at the same price as to any other Florence numbers. The calls are being delivered to Level III, not to Vonage. There is no Voip involved until AFTER the calls are delivered to Level III. Level III has filed Florence as the rate plan for the 275 numbers.

All that needs to happen is that someone in Cherokee needs to send a bill with a call to Florence and a toll charge on the bill to the PSC and say, "Please have my phone company fix this problem." Rates for calls within Alabama placed by customers of the company in Cherokee are regulated by the PSC, and the PSC can require them to charge only their tariffed rates, which say that they don't charge toll rates for calls to Florence. They will have to fix their billing system, and that will be the end of story.

Theoretically, the company in Cherokee could file a separate tariff with the Alabama PSC for "Calls to Level III numbers in Florence" and if the PSC actually ACCEPTED such a filing, then you'd be out of luck. HOWEVER, then calls would have to be dialled with the mandatory 1+10D dialling, and the PSC would enforce that.

I'm pretty sure there is no such tariff. You should ask to examine the tariffs of the Cherokee company.


Read The Full Thread:

Trouble receiving some local calls, Call cannot be completed

We've had Vonage for about 4 months. No outgoing call issues except for occasional
you can tell them to dial whole 11 digit and try. Because in each area code there
Here is an interesting problem I ran into in Alabama. I am specifically referring
I just have people outside my calling area to call me collect, I refuse the charges
Hey galion, Let's look into this local calling thing. As I've posted a number
You have posted the wrong link, here it is again.
Thanks, roscopco. The problem was no space before the comma. BTW, under both
First I ever heard of that being against the law. I will have to do some research

jcovert posted "The problem here has nothing to do with Vonage. It's an error in the billing system" on 03/18/2007

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