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Vonage The phone line went dead again last night, contacted support. They supposedly
The phone line went dead again last night, contacted support. They supposedly made some changes and promised that this problem would not happen again.
Phone line went dead again just about a half hour ago, contacted support again. This time they said they were moving my number from Phone1 to Phone2, reboot the router and all would be well. Have rebooted the router, Phone1 is dead, Phone2 gives an error of 0108. Factory reset doesn't appear to be helping.
Great. I now, once again, have no way to contact Vonage to resolve this issue.
UPDATE: After 10 minutes apparently Phone1 started to work. Apparently their attempt to move the number to Phone2 failed. Called back into tech support, they're sending me a refurbed V-Portal. JOY! The downside is that I lose 3 of the LAN ports. Not a deal breaker, I have a WiFi router with a couple of ports on it, that should be okay.
Of course, the phone line only died two more times on me in trying to get this set up.
Read The Full Thread: RDP300 dying?
• A few weeks ago I was using the phone, hung up, started to make another call and I
• Okay, now I seriously need help, I tried doing a factory reset w/o the password,
• For now just move the line to port 2 of the unit and see if that works.
• I finally got it to work after a second reset. That's aggrivating, though.
kamnet posted "The phone line went dead again last night, contacted support. They supposedly" on 12/05/2008 |
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