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dconnor Posted:
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In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

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In The Forum:
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Topic:
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On Apr 27, 2017 at 05:42:50

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In The Forum:
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Topic:
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On Mar 28, 2017 at 07:42:33

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In The Forum:
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Topic:
Ethernet Cable; Wiring schematic? 568-B?
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On Feb 15, 2017 at 21:16:51

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Vonage The other day I replied to a post on here about what a nightmare it was to disconnect.



The other day I replied to a post on here about what a nightmare it was to disconnect. The individual in the original post finally succeeded in switching service, but complained about the fee (which is agreed upon in the contract-if the customer chooses to terminate before the contract expires, they are liable for the fee-regardless of the quality, or lack, of the service or the level of customer dissatisfaction.)

I have been trying since August to terminate service, but Vonage refuses all requests from the company to which I want to switch, giving excuses of some error in the name or address (which should have nothing to do with the phone number anyway-what if I wanted to change my name and address and transfer the number to the new address?) I mentioned that after numerous requests and pleas to Vonage, I contacted the Attorney General of my state, but so far all I got was an acknowledgement of my claim but no action regarding it.

To my surprise, not only my reply but the ENTIRE TOPIC disappeared from the forum-I don't know how or why-despite a PM request for an explanation from the moderator. So I am posting a new topic.

I contacted my bank manager to ask if she can authorize simply not paying Vonage's bills to my account, but she says she can't override a blanket authorization like that. So I guess I'd have to cancel my credit card as well as my phone number. As I'm unwilling to do either, I am now enlisting the services of attorneys. I will be very interested to see if this post appears on the message board, and will update it when any changes take place.



Read The Full Thread:

Disconnect Nightmare, Forum Woes


Since each telephone company only "leases" the phone numbers from bigger companies
It was the same address. One of the companies abbreviated the street name (that
The whole tread was a violation of our rules: http://www.vonage-forum.com/rules.html because
Thanks. No word back from the lawyers yet, and I haven't tried calling either of

CoriS posted "The other day I replied to a post on here about what a nightmare it was to disconnect." on 11/29/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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