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Hard Wiring - Installation
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

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In The Forum:
Vonage
Topic:
How to Delete call history from online account?
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In The Forum:
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In The Forum:
Vonage UK
Topic:
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On Apr 27, 2017 at 18:52:02

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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

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In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage The location: Guttenburg, NJ (just across the river from NYC) The computer: Dell



The location:
Guttenburg, NJ (just across the river from NYC)

The computer:
Dell Dimension 4100, Pentium III processor, 384 MB ram, Windows ME

The modem:
Toshiba PCX 2500 cable modem (supplied by Time Warner/Roadrunner)

The thingy (router? voip?):
Linksys RTP300 (supplied by Vonage)

The configuration:

Time Warner Roadrunner cable comes out of the wall and into the Toshiba PCX 2500 cable modem.
Blue ethernet cable comes out of Toshiba PCX 2500 cable modem and into the blue ethernet port on the back of the Linksys RTP300 (labled Internet)
Yellow ethernet cable comes out of the yellow Ethernet port #1 on the back of the Linksys RTP 300 and into a Linksys Compact USB 2.0 10/100 Network Adapter.
Linksys Compact USB 2.0 10/100 Network Adapter goes into the USB port on the back of the computer.
Phone jack goes from green Phone 1 port on back of LInksys RTP300 to a telephone.

Additional information:

there was NO software shipped with the Linksys RTP300 device (which came new, from Vonage)

The problem:

Unable to access the internet, although the phone seems to work...

Attempted solutions:

Many (many) hours on hold and on the phone with customer service reps.(no joke, no rant, over 8 hours of my life so far have been spent just on the phone with these people, including more hours reading the manuals, setting things up and continually rebooting everything) At first they had me run winipcfg, however there was no Fast Ethernet option in the drop down menu, so nothing could be done from that screen.
Next they had me go to Start>Settings>Control Panel>Network and had me choose the TCP/IP -> Linksys USB 2.0 10/100 adapter and had me alter many of the settings in there (DNS Configuration, Gateway, and IP Address) After all of the changes were made to the TCP/IP settings, after all of the reboots and waiting and following instructions, we still did not have internet access.
It was at this point that I was mysteriously disconnected from customer service, leaving me with the option of starting all over again or blowing my brains out.

As a last resort I thought I would try these forums to see if anybody here could lend me a hand. If not then I guess I'll just have to cancle Vonage and go back to the ol' tin can and string system we had before.

Thank you for your time and energy
twj



Read The Full Thread:

unable to access internet: Linksys RTP300


I'm sure you've probably already done this, but if you could humor me, it'll give
nope, the page:: http://192.168.15.1/ cannot be displayed. additional
What happens when you hook the computer up via the Ethernet port instead of the
did you just edit your post while I was replying to you? wow... as far as turning
I tried that the other night and could not connect to the internet, but this was
Okay. As long as you're connected solely by the ethernet adapter and not the USB
okay, the first thing I just did was to try just the cable modem with the ethernet
I am having a similar experience, and have had my fill with Vonage support. I
I resolved this: ""Internal communication error. Exiting."" By disconnecting

torbjon posted "The location: Guttenburg, NJ (just across the river from NYC) The computer: Dell" on 08/16/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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