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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage The few Netopia's that I have worked on, and it appears the same case here, is a CSU/DSU



The few Netopia's that I have worked on, and it appears the same case here, is a CSU/DSU with minimal Firewall/router built into it. The Netopia is, most likely doing NAT. What may be happening here is that the Netopia is blocking or dropping the packets destined to the RT31P2. I had the same type of issue with the Netscreen router/firewall that I was using.
I see you have added a staic IP address to the RT31P2, I'm assuming, since it's behine the Netopia, it's an internal IP address. If this was my setup I'd update the Netopia router with the latest firmware from Netopia's site, then verify that there is no type of intrustion detection turned on at the Netopia, (this is where I ran into problems with my Netscreen - it had seen all the UDP traffic as an attack and was dropping the packets which caused the RTP sessions to come out of sync and one person to not hear the other).
Then you need to make sure that you have port forwarding turned on at the Netopia for the static IP address assigned to the RT31P2. The ports that Vonage recommends be open are as follows:

Vonage Service through a Firewall

A firewall is system designed to block unwanted network traffic going in and/or out of your home or office network. Some popular brand routers have firewall options built in. If your network is connecting through a firewall, or a router with firewall capabilities, it may interfere with the Phone Adapters service. If you experience any problems with your Vonage service, and are connecting through a firewall, be sure the following ports are allowed to and from the phone adapter.

Phone Adapters Internet ports:
SIP ports 5060 through 5061 using UDP protocol
NTP port 123 using UDP protocol
TFTP port 69 using UDP protocol
DNS port 53 using UDP protocol
RTP ports 10,000 through 20,000 using UDP protocol
Since each firewall may be designed differently, please consult firewall owners manual for further information.


I wrote this fairly quickly, and hope it is of some help to you, but it does sound like the Netopia is what is causing your problems currently.



Read The Full Thread:

GRRRR..... Requesting help again....


Officially TICKED off!!! Two calls to tech support. On hold for over 20 minutes,
I'm sorry i don't have a solution to your problem but regarding ssantana: -
Maybe this will help.. even thou you have t1, do you have letency problems? 1st
Thanks for the suggestions. I am waiting for ssantana. From the things I have read,
My Results Download 4,295,168 bps Upload 360,016 bps QOS 74% RTT 30 ms
Yeah, cable has. But typically you are affected by number of houses on a line. You
Just a question about your configuration...... I have never seen a T1 plug
I should have been more specific. I have the T1 coming into a Netopia CSU/DSU router.

rozy posted "The few Netopia's that I have worked on, and it appears the same case here, is a CSU/DSU" on 02/22/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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