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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
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Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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diana87 Posted:
You have to use
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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
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Topic:
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
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rely exclusively
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for our
...

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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

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jeddaisg Posted:
Hi all We have
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our call quality
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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many more
Dreamcast games
are opened up
recently.
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
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old topic but when
I google “Vonage
MAC address
...

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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
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currently have
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In The Forum:
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On Dec 05, 2016 at 12:35:11


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Vonage The carriers obviously don't have a good process yet for marking numbers as unavailable



The carriers obviously don't have a good process yet for marking numbers as unavailable after LNP completes.

Our home phone number successfully transferred from Qwest to Vonage last week, but today all of a sudden we started getting a bunch of calls for someone else. Since we have had this number for many years, this was strange. Finally we got a call from someone telling us that they just moved, and Qwest assigned them our phone number! They could make outbound calls (using our number!) but they could not receive calls (their calls rang at our house, since Vonage actually now owns the number, not Qwest).

Apparently when Qwest transferred our number to Vonage, the number got put back in their system as an available number. Our service is still working fine, but this poor Qwest customer is unable to receive any calls. And when they place calls, they are reported as coming from our number. They are spoofing our phone number for outbound calls, due to Qwest's screw up.

Now before we go beating up on Qwest, let me tell you that the opposite happened to me when I opened my first Vonage account. Vonage assigned me a number that was currently in use by a Qwest customer. Apparently, the opposite occurred - a Vonage customer transferred a number back to Qwest, and Vonage put the number back in its system as available. So I go calling this number late at night, trying to set up voice mail, and I keep getting someone else's answering machine. Finally, when the number was actually answered the next day by a human, we figured out what happened. Vonage gave me a new number, and the person I kept calling late at night, thinking it was my new Vonage number, thankfully didn't freak out.

So neither Qwest nor Vonage does a good job of marking numbers as unavailable after a customer transfers them to another carrier.

Can you imagine moving to a new city, giving out your new phone number to a bunch of people, movers, utilities, etc., and then finding out that your new number rings at a different house? And they have to get a new number now. I hope Qwest doesn't keep giving out our number to new Qwest customers.

What should Vonage users do to make sure their local phone companies don't accidentally re-assign their numbers after the transfer completes?



Read The Full Thread:

LNP completed smoothly, but then Qwest assigned our number



brianguy posted "The carriers obviously don't have a good process yet for marking numbers as unavailable" on 08/07/2005

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