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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

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Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
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Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:37:45


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Vonage The carriers obviously don't have a good process yet for marking numbers as unavailable



The carriers obviously don't have a good process yet for marking numbers as unavailable after LNP completes.

Our home phone number successfully transferred from Qwest to Vonage last week, but today all of a sudden we started getting a bunch of calls for someone else. Since we have had this number for many years, this was strange. Finally we got a call from someone telling us that they just moved, and Qwest assigned them our phone number! They could make outbound calls (using our number!) but they could not receive calls (their calls rang at our house, since Vonage actually now owns the number, not Qwest).

Apparently when Qwest transferred our number to Vonage, the number got put back in their system as an available number. Our service is still working fine, but this poor Qwest customer is unable to receive any calls. And when they place calls, they are reported as coming from our number. They are spoofing our phone number for outbound calls, due to Qwest's screw up.

Now before we go beating up on Qwest, let me tell you that the opposite happened to me when I opened my first Vonage account. Vonage assigned me a number that was currently in use by a Qwest customer. Apparently, the opposite occurred - a Vonage customer transferred a number back to Qwest, and Vonage put the number back in its system as available. So I go calling this number late at night, trying to set up voice mail, and I keep getting someone else's answering machine. Finally, when the number was actually answered the next day by a human, we figured out what happened. Vonage gave me a new number, and the person I kept calling late at night, thinking it was my new Vonage number, thankfully didn't freak out.

So neither Qwest nor Vonage does a good job of marking numbers as unavailable after a customer transfers them to another carrier.

Can you imagine moving to a new city, giving out your new phone number to a bunch of people, movers, utilities, etc., and then finding out that your new number rings at a different house? And they have to get a new number now. I hope Qwest doesn't keep giving out our number to new Qwest customers.

What should Vonage users do to make sure their local phone companies don't accidentally re-assign their numbers after the transfer completes?



Read The Full Thread:

LNP completed smoothly, but then Qwest assigned our number



brianguy posted "The carriers obviously don't have a good process yet for marking numbers as unavailable" on 08/06/2005

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