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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage The biggest hurdle everyone faces when trying Vonage is the condition of the cable

The biggest hurdle everyone faces when trying Vonage is the condition of the cable connection or DSL connection. That's it. Make sure the connection is good. Your initial speed test looked very strange.

It's not unusual to have old defective wiring particularly in cities. I had horrendous issues with Time Warner in NYC and it turned out to be old defective wiring. In NJ, the landscaper weed-wacked the cable because Cablevision was too lazy to install a proper cover over the drop box.

My speed test here is now 14meg download and 1.7 meg upload. Yes you read it right. Cablevision is getting ready to defend themselves against Verizon FIOS.

As a result, my Vonage service was excellent for a year. But, when I tried to install additional service, the ensuing Customer Service nightmare was a horror show. Without getting into detail, my situation was a bit unique. And that is where the problem lies in customer service.

For normal issues you should do ok. And if you run into problems with the CSRs ask for a supervisor. Also don't call first thing in the morning, call in the afternoon. You may have a better chance of reaching Holmdel and not the Philipines. A big part of the problem is the outsourcing to the Philipines. To keep the costs down, management has had to make some tough decisions. I am sure they realize the mistakes they have made in Customer Service and will make some attempt to correct them.

If all else fails, call the Executive Response team. They do make a difference. Just make sure you have a real problem and explain it properly.

At the end of the day, what's the biggest reason to go with Vonage??

They are one of the few companies who can compete with Cablevision and Verizon. And we desperately need REAL competition. Right now Verizon(In NJ) is trying to deregulate local phone service with the argument the competition is there. They do this while they attempt to squash Vonage.

Give it a try....We all need your help

PS They are in Holmdel not Howell!!!!!!!!!!

Read The Full Thread:

I''m considering Vonage and....

I have a few concerns and I hope you would be kind enough to share your Vonage experience
I have been extremely happy with Vonage. The only contentious issue is their discontinuance
I will try to answer your questions in the order you posed them. 1. CS - I haven't
On the issue of customer service, you may never need it. If you do need it, it may
Here are the results of my speed test. However, I ran the test several times and
True, I may never need customer service. But when I DO need it and its BAD, I know
Ok Buddy! :roll: Go throw your cack and beans around somewhere else!
Sorry Mr. Moderator, but I was only trying to re-emphasize my point... Maybe
I switched to UniaTelecom 2 months ago due to a similar experience with Vonage
A few points for you to consider. 1. Overall I think Vonage Customer Service

bigbyte777 posted "The biggest hurdle everyone faces when trying Vonage is the condition of the cable" on 01/25/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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