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Vonage The Actiontec MI424WR is an interesting device. It has oodles and oodles of features
The Actiontec MI424WR is an interesting device. It has oodles and oodles of features in it that you typically won't find in a soho router of its class. Unfortunetly it doesn't do most those features very well. It also doesn't play very well with Voip, at least not out of the box. The typical symptoms you will experience are loss of dialtone, one way or no way audio, and/or inbound calls going straight to voicemail. The odd part is that you could experience any or all of these or none at all. Good news is that you can configure the router to not get in the way.
First a couple notes on this. The procedure requires firmware version 4.0.16.1.45.120 or higher. Older firmware has a different UI to the pages and this procedure will probably not work. Verizon tech support will need to upgrade the firmware on the router if it is older.
1. Log into the router. The default IP is http://192.168.1.1 . Username is "admin" and password is "password". At the first login, the router usually ask you to change the username and password. If it does (and you do) remember the password and write it down in a safe place!
2. Click "Firewall Settings"
3. Click "Port Triggering"
4. Click "Add" (do not change "Specify Protocol" in the drop down to the left of Add).
5. Type in a Service Name (such as "Vonage").
6. Under Outgoing Trigger Ports, select "New Trigger Ports"
7. For Protocol, select "UDP".
8. For Source Ports and Destination Ports, select "Range" and type in "10000-20000"
9. Click "Apply".
11. Under Incoming Ports to Open select "New Opened Ports".
12. For Protocol, select "UDP".
13. For both Source Ports and Destination Ports choose "Range" and type in "10000-20000".
14. Click "Apply". You will be taken to another page.
15. You will now see the Vonage settings you have created and it should be checked. Click "Apply".
Power cycle the Vonage device. You may need to power cycle the Actiontec router as well. You should now get dial tone and not lose it. Calls should complete with two way audio.
Read The Full Thread: Any idea why I must reset the router every day ? (FIOS?)
• I've used vonage for years now, and was generally happy with the service, only
• It does sound like some kind of issue with your FIOS service. However, are you sure
• please tell us what you Network setup is and run the VoIP test.. Just because you
• Steve, no power glitches.... The Fios source has its own built in UPS, the vonage
• Thank you very much... I will try this tonight, hopefully my firmware is at this
trekologer posted "The Actiontec MI424WR is an interesting device. It has oodles and oodles of features" on 07/18/2007 |
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