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Vonage That may be the correct number for your area, but Time Warner Cable's customer
That may be the correct number for your area, but Time Warner Cable's customer service number depends on the area you are in. For example, for Columbus, Ohio customers it is 1-800-617-4311. And to add confusion, my community is on the border of their regions. One town south of my town uses the Toledo, Ohio region and our town (north of the other) uses Columbus. Doesn't make sense. You probably already know that going to their website and asking for customer service requires you to declare your area by zip code. Then, in my case, you literally have to dig through the website to find a customer service number. I usually find it easier to go to roadrunner.com and start a chat session.
So far they haven't cause me grief about Vonage other than having blinks on their system which kills all my Internet and I have to reboot my cable modem. But if they did, I know where their office is at and, as a friend once told me, when you are in their face they can't hang up on you. :lol: Of course I watched him throw the phone in his office across the hall and through the wall one day when he was talking to BellSouth. I guess it is better he use the phone. :roll:
Read The Full Thread: TimeWarner blocking Vonage customers getting phone help?
• I have Time Warner in my area and every time I call their customer support phone
• I tried it from my vonage line and it didn't work.
• It didn't work from mine either. It could be the infamous "local 800 number" problem.
• Same here. I called the number that you provided and got the same recording that
• You are right that the number I posted is for North Carolina and the phone number
• I would recommend a direct telephone number, or the main number.
I'm on Comcast,
galion posted "That may be the correct number for your area, but Time Warner Cable's customer" on 04/09/2007 |
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