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Vonage That is cool that everyone here is so helpful. I can't help but empathize with



That is cool that everyone here is so helpful.

I can't help but empathize with Closer2001. I have gone through the Vonage runaround too.

I couldn't take it anymore, so I signed up with ViaTalk. Its funny I was running ViaTalk and Vonage at the same time to test and ViaTalk was crystal clear and Vonage still had all the problems. I guess it wasn't my ISP.

I asked Vonage for a new adapter, anything and they wouldn't even respond to emails much less help me. So I got fed up and quit. The funny this is, they wouldn't let me quit. Finally after I stopped paying my bill, they "cancelled me". I emailed back saying thats great, I tried cancelling a month ago, you guys wouldn't do it, so you need to give me an RMA for your equipment and pretend that I am going to pay you a dime.

Vonage has gone downhill in the past year. I signed up for Vonage back in 2003 when they first hit big. I was very happy and recommended them to everyone. In fact one of my friends just signed up with Vonage because of me - he wasn't up to date on my complaints with them. He has had it for a week and wants to quit because the quality is so bad.

I told him to check out ViaTalk.



Read The Full Thread:

Vonage Customer Since 05/04 - Very Frustrated, LONG POST


I signed up for Vonage 5/04 when I needed a home office phone / fax and didn't want
Completely shooting in the dark: What if you just ran cable modem straight
[quote="alee"]Completely shooting in the dark: Correction - It is
Last theory... go out and buy a retail Vonage package, and set up a brand new account
[quote="Closer2001"]What if you just ran cable modem straight to RTP-300 and
Could it be that the cat5 cable you have connected to the vonage box is wrong? I know
They are just standard ethernet cables, but tried to make it fool proof for the
Could you do us a favor and go to http://www.testyourvoip.com , run a test to Boston,
Doesn't VoIP over dialup defeat the purpose? I was undering the idea it was a way

tonyjk3 posted "That is cool that everyone here is so helpful. I can't help but empathize with" on 09/20/2005

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