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On Jun 24, 2017 at 09:15:34

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Topic:
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Vonage Thanks much for replying - you've saved my the I would have spent on hold with customer



Thanks much for replying - you've saved my the I would have spent on hold with customer service to swap out the PAP2 today.

I checked my modem page and here's what I found:
Downstream power -6.9 dBmV; SNR 34.0 dB
Upstream power 53.3cBmV (no SNR reading)

According to other posts here, upstream power is up near the limit of 55, but I am assuming that it will take more than that to get Comcast out here. My neighbor's reading is 48.

I will go check my splitters after finishing this note, but I had one question about running pingplotter. What am I looking for? (I know, not exactly a focused question!) Pinpoint the loss? I'm not sure I know what that means.

Thanks bunches - really appreciate being able to ask knowledgable people and avoid the "now unplug your modem and router in this order" routine with the level one helpdesk.



Read The Full Thread:

PAP2 wobbly audio-should I rtp300 in front of router?


I have been struggling since July to get audio quality good enough to consistently
your packet discards are high, that is almost definitely your problem. hard
My audio quality was very poor-good enough for me, but wife wanted to go back to
I think you're over the upstream power level, even if just slightly, as far as docsis
Point taken. I've been running pingplotter for 30 minutes of so (addictive little
I neglected to notice you told me to run the pingplotter for 24 hours. Disregard
Attached is results from this afternoon when my voice was wobbly for callers.

liznthcity posted "Thanks much for replying - you've saved my the I would have spent on hold with customer" on 01/12/2006

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