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In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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In The Forum:
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Topic:
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Vonage Thanks for your response. So did they have to give you the link, or is it actually



Thanks for your response. So did they have to give you the link, or is it actually in the email somewhere? I tried to find a "hidden" link, but couldn't find one anywhere. Here is the email:


Account Number: XXXXXXXXXX

Dear kanderna,

PLEASE PRINT THIS E-MAIL AND INCLUDE WITH YOUR RETURN

You are authorized to return the device listed below.
Your RA# is xxxxxxxxxx

Device: Linksys RT31P2
Mac Address: XXXXXXXXXXX
Serial Number: XXXXXXXXXXX

All returns must include the original manufacturer's packaging,
manuals and cables or any applicable credit will be reduced.

Device(s) must be returned within 14 days of the issuance of the RA#.
If the device is not returned within this timeframe, your RA# will
expire and you may be charged the full price of the device or a
disconnect charge of $39.99 depending on the situation.

Products that are returned without a RA# will be returned to
the shipper.

Please ship the package by any trackable method to:

Vonage Returns
2147 Route 27
Edison, NJ 08817
USA

Please contact us by:

Email: customercare@vonage.com
Toll Free Phone: 1-VONAGE-HELP (1-866-243-4357)
Fax: 1732-333-1353
24 hours a day, 7 days a week

Thank You.

Vonage Customer Care



Read The Full Thread:

Returning adapter after receiving RA#


Hi all, I signed up, and the first adapter that I received was bad, so they gave
I received the same thing. It took me 2 days to figure it out. There is a link that
This is the reply that I got from Vonage. The e-mail you posted is not the same kind
Oh boy. I just called back and got a CSR who first told me that I had to pay shipping.

kanderna posted "Thanks for your response. So did they have to give you the link, or is it actually" on 05/23/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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