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In The Forum:
Hard Wiring - Installation
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
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In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

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In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

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In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Thanks for your help JDR, this is the response I received: "Thank you for contacting



Thanks for your help JDR, this is the response I received:

"Thank you for contacting customer care. In response to your request, I did review your account. I do show that the primary phone number has been added back to your account. However, the fax number has already been assigned to another customer. We are unable to add this line to your account. The current fax number on your account is (562)-366-xxxx.
If you do not wish to keep this number, you can change it, or have it removed from your account. We do apologize for the inconvenience. You are a valued customer and we appreciate your business."

I find it amazing that the number would be given away to another customer already, considering the moment I received the termination e-mail I was on the phone with a representative. That really pisses me off.

My current phone number is still invalid and I have no way of setting it inside the router. Please advice.



Read The Full Thread:

terminated and still waiting...


I received an e-mail last Friday stating my account had been terminated and I had
Well, we cannot turn terminated accounts back active. You HAVE TO (no exceptions)
Don't worry about advising... I have called and filed a complaint and will hopefully
Why do I think there is more to this account termination story then I am being told?
I dunno but it's not the first time it's been reported here. http://www.vonage-forum.com/ftopic6041
Good question. I'll hopefully find out more after speaking with management as
Who is the "manager" you were told would call you back?
I have no idea, I was told someone from management would call me back in 24 hours.
I think what he is looking for (he is off for the night now) is the ticket # so that

longbeachjamie posted "Thanks for your help JDR, this is the response I received: "Thank you for contacting" on 06/08/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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