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Vonage Thanks for the heads up on the revised definition of 'unlimited' minutes, we'd
Thanks for the heads up on the revised definition of 'unlimited' minutes, we'd had the occasional month where we exceeded 3,000 minutes (with most being in the 1.8-2.5k range) so were never concerned about exceeding 5,000. It did seem too good to be true to get all of the added locations for the same price.
We use our Vonage lines for our home office and fortunately (or unfortunately) our old ISP (the ADSL supplier in Alberta) 'upgraded' the service in our area in June 2009 and as a result of the 'upgrade' our ADSL connection dropped/reconnected on average every 12 minutes (based upon the logs in their router, yup 5 times an hour 24 hours a day for 8 months, 3 in home visits & a complete replacement of all of our in home/exterior equipment until we got so fed up with switched to the local Cable service in Feb - our only outage since Feb was when I shut it down to redo the UPS, as their modem didn't fit in the old cabinet). Obviously every time the ADSL connection dropped the Vonage calls dropped as well, which isn't good for work related calls, so we got in the habit of using our house land line for conference calls which really dropped our Vonage minutes. Since we'd gotten in the habit of using the land line for conference calls, we'd kept using it even after the ISP problem was fixed, so were now in the 1.0-1.2k range for minutes per month on the Vonage line - still enough to justify the 'unlimited' service (as 900-1,000 minutes is the breakeven on the 'Basic' plan).
Since our local telco was such a problem with the ADSL service I was considering switching the land line to a 'basic' Vonage onel to save $15/mo, my only concern was that would give us a single point of failure for our phone service but that would also put us at risk on the 'unlimited' Vonage minutes ... so based upon your input, I've taken that one off the table.
BTW - back in the 'olden days' of home office network connections via dialup, I likley would have exceeded the 5k min cap in a week & the 2k cap in 2-3 days, another benefit of broadband.
Thanks,
Z
Read The Full Thread: Vonage World Canada Plan Now Available
• It wasn't really hyped but sometime in the past few days Vonage Canada implemented
• I too just discovered the "Vonage World Canada" plan, and did some online research
• BTW - just got an e-mail notification from Vonage that the Vonage Canada World
• I am only paying $24.99 for my unlimited plan so I don't want to pay the extra $15
• You can now get the world plan in Canada for $29.99, this is not a promo anymore.
• I am Vonage customer since 2005, last year my Vonage unlimited plan is converted
zmaster posted "Thanks for the heads up on the revised definition of 'unlimited' minutes, we'd" on 08/26/2010 |
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