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Vonage Thanks for responding so quickly. Below find my answers to your questions and
Thanks for responding so quickly. Below find my answers to your questions and requests for further information...
The pings were being run to google.com at the suggestion of the network guy. After roughly 20 minutes of running this ping loop thing, my maximum RT is 263ms.
I don't know what addresses to use to ping or traceroutes to the servers you mentioned - how can I get this information? I don't know how to do a traceroute so if you provide the steps and addresses I will do so and post the result.
Oh, once when I lost the connection and Messenger was slow in reconnecting I ran their connection diagnosis tool. It was able to satisfy all requirements except 'Key Ports', and when I clicked the other tool to check MY connectivity, it told me I was connected to the Internet and able to connect to the Messenger service, which was untrue. Perhaps this is another symptom, I don't know.
The wireless antenna is mounted on my roof, yes, and my husband actually said he thought perhaps it had been moved or cats had interfered with it or something similar. I have been considering whether or not it would be beneficial to change the mounting setup and sink a 4"x4" post into the ground JUST for the thing, as we did for the WildBlue dish. What would your advice be?
The thing I have from the ISP is just a teeny white plastic doohickey with a power plug outlet, and ethernet connectors to the antenna receiver and to my network (router, NIC, etc). I hate that I cannot access this like I can the V-Portal and my routers to see what's going on inside it.
If it IS my connectivity, why would these losses occur in the applications but not concurrently, or cause losses in something like my web browser when it's going at the same time? Also, would this show up in the wireless signal meter in the computer, or is that just an acknowledgement that the wireless ROUTER itself is putting out information, and not an indication of internet connectivity as well?
Also, when I lose everything, even to the point of hanging up on sites loading in my browser and all connected applications dropping at once, my connection monitor thinks the computer IS on the internet. Once I completely lost service and the V-Portal was on the ball, because it was telling me on the display, but the computer thought I was on the internet.
Thank you again for answering so quickly, this is so annoying. When it works, it works so well and when it doesn't work the drop/reconnect is a serious annoyance. Coupled with the degrading effect it has on a service I know to be worthwhile such as Vonage telephony, I am at my wit's end.
Michelle
Read The Full Thread: Poor VOIP Quality and Application Drops on 802.11g WISP
• Background -
I've torn through every forum post I could using every combination
• Would something port related account for this, perhaps? It seems like sometimes
• On thing you need to keep in the back of your mind is that you are on a wireless connection
• If I understand correctly, your looking at your Wireless connection icon in your
• Okay, I understand you, and yes, I did mean the Microsoft Windows based applications
• Not really an expert in this exact area but common sense tells me that if they make
• Thanks for the answers again. This kind of technology makes my brain hurt :D
Will
• Okay, after an hour of doing the ping as you suggested, below are the results, and
• Not much I can tell you since your connection seems to be stable. The only thing
eye8urcake posted "Thanks for responding so quickly. Below find my answers to your questions and" on 02/07/2009 |
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