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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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Vonage Thanks Mundy and Steve for your replies! My VoIP test results were to Boston



Thanks Mundy and Steve for your replies!

My Voip test results were to Boston - the results from Boston to me were perfect (score was 4.4).

I tried a couple of things like you suggested:
1. reset the RT31P2 for 30sec
2. disconnected everything except for a computer that is plugged in directly to the P2
3. ran the Voip test again.

This time the results are a bit more mixed - both directions suffer some packet discards (although TO boston is a bit better than yesterday) - results at the bottom of the mail.

It's important to note that I couldn't eliminate the 54G from the setup - when I plugged the cablemodem directly into the R2's uplink and removed the 54G, I couldn't access the net anymore. Even after I reset the R2, I couldn't get into it (I still don't know the passwd). Anyone know what it would be? (maybe you can send me a personal message..)

BTW, before I went through the steps above I tried to run the test again (just for kicks) from the first computer (that was plugged into the 54G) just like I did last night. This time my results were all over the map and pretty much all worse than yesterday. I'm not sure what that means - noisy network? Again, I don't think I run that much stuff, but Mundy, your point about uplink bandwidth is well-taken - 200kpbs isn't that much. If I could only get the 54G to clamp down on the website traffic when a call comes in and guarantee the 90kbps for the phone call, I'd be fine - I don't care so much about the effect that a random phone call has on the blog aggregators that are hitting my network...

Here are the results of my MOS test. Does the packet discard rate still look huge? What is the best way to approach this with Comcast?

Thanks!

Omri.
-

MOS Analysis From You TO Boston

Media Quality
MOS 3.9 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 51.6%
Latency 0.09 8.5%
Packet Discards 0.44 39.8%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 313 ms
Packet Discards 2.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 40 ms
Max: 140 ms
Burst Loss

Jitter Min: 0 ms
Avg: 19 ms
Max: 254 ms

Signaling Quality Post-Dial Delay 187 ms
Call Setup Time 187 ms
Media Delay 422 ms


MOS Analysis FROM Boston To You

Media Quality
MOS 3.8 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 46.1%
Latency 0.10 8.0%
Packet Discards 0.38 30.5%
Packet Loss 0.19 15.2%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 313 ms
Packet Discards 1.3%
Packet Loss 0.7%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter Min: 4 ms
Avg: 7 ms
Max: 42 ms

Signaling Quality Post-Pickup Delay 221 ms
Call Setup Time 167 ms
Media Delay 255 ms



Read The Full Thread:

Most of my calls are dropped


Hello all, I've had Vonage service since April 2005. I have been living with
Omri, I'm sorry to hear that you have been having issues with your phone connection
Omri, You only posted one set of test call data and it doesn't specify the direction,
One more update: I downloaded the manual for the RT31P2 and found the factory default
OK, I'm a dork. After rebooting the cablemodem it was able to provide my PC an IP
Omri, Here are a couple of additional steps you can try to stablize you adapter. assuming
Taylor, I assume by "router" you mean what you previously called the
I would still talk to your ISP. 39.8% discards is much too high.
Steve Wrote: Steve, thanks for your advice - I am indeed going to call Comcast. One

Omri posted "Thanks Mundy and Steve for your replies! My VoIP test results were to Boston" on 01/08/2006

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