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On Apr 23, 2014 at 02:58:54

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
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Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
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In The Forum:
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Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
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Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
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In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
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In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
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Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
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Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52


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Vonage Thanks Mundy and Steve for your replies! My VoIP test results were to Boston



Thanks Mundy and Steve for your replies!

My Voip test results were to Boston - the results from Boston to me were perfect (score was 4.4).

I tried a couple of things like you suggested:
1. reset the RT31P2 for 30sec
2. disconnected everything except for a computer that is plugged in directly to the P2
3. ran the Voip test again.

This time the results are a bit more mixed - both directions suffer some packet discards (although TO boston is a bit better than yesterday) - results at the bottom of the mail.

It's important to note that I couldn't eliminate the 54G from the setup - when I plugged the cablemodem directly into the R2's uplink and removed the 54G, I couldn't access the net anymore. Even after I reset the R2, I couldn't get into it (I still don't know the passwd). Anyone know what it would be? (maybe you can send me a personal message..)

BTW, before I went through the steps above I tried to run the test again (just for kicks) from the first computer (that was plugged into the 54G) just like I did last night. This time my results were all over the map and pretty much all worse than yesterday. I'm not sure what that means - noisy network? Again, I don't think I run that much stuff, but Mundy, your point about uplink bandwidth is well-taken - 200kpbs isn't that much. If I could only get the 54G to clamp down on the website traffic when a call comes in and guarantee the 90kbps for the phone call, I'd be fine - I don't care so much about the effect that a random phone call has on the blog aggregators that are hitting my network...

Here are the results of my MOS test. Does the packet discard rate still look huge? What is the best way to approach this with Comcast?

Thanks!

Omri.
-

MOS Analysis From You TO Boston

Media Quality
MOS 3.9 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 51.6%
Latency 0.09 8.5%
Packet Discards 0.44 39.8%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 313 ms
Packet Discards 2.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 40 ms
Max: 140 ms
Burst Loss

Jitter Min: 0 ms
Avg: 19 ms
Max: 254 ms

Signaling Quality Post-Dial Delay 187 ms
Call Setup Time 187 ms
Media Delay 422 ms


MOS Analysis FROM Boston To You

Media Quality
MOS 3.8 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 46.1%
Latency 0.10 8.0%
Packet Discards 0.38 30.5%
Packet Loss 0.19 15.2%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 313 ms
Packet Discards 1.3%
Packet Loss 0.7%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter Min: 4 ms
Avg: 7 ms
Max: 42 ms

Signaling Quality Post-Pickup Delay 221 ms
Call Setup Time 167 ms
Media Delay 255 ms



Read The Full Thread:

Most of my calls are dropped


Hello all, I've had Vonage service since April 2005. I have been living with
Omri, I'm sorry to hear that you have been having issues with your phone connection
Omri, You only posted one set of test call data and it doesn't specify the direction,
One more update: I downloaded the manual for the RT31P2 and found the factory default
OK, I'm a dork. After rebooting the cablemodem it was able to provide my PC an IP
Omri, Here are a couple of additional steps you can try to stablize you adapter. assuming
Taylor, I assume by "router" you mean what you previously called the
I would still talk to your ISP. 39.8% discards is much too high.
Steve Wrote: Steve, thanks for your advice - I am indeed going to call Comcast. One

Omri posted "Thanks Mundy and Steve for your replies! My VoIP test results were to Boston" on 01/08/2006

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