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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



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Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Thanks. I've had (and I am still having) multiple problems: - echo - not transmitting



Thanks. I've had (and I am still having) multiple problems:
- echo
- not transmitting my voice to caller
- stutter, call breakup
- caller id being dropped, plus weird caller ids
- and of course voice mail

Many of these problems come and go with no apparent explanation as to why. In short, my Vonage phone is simply unreliable.

<begin rant>

Right now Vonage might be okay for a 2nd line but it is far from stable enough to make it my primary phone. Perhaps after another year or two it will evolve into a more stable product. Or perhaps my Linksys WRT54GP2 is the culprit. Maybe it is both.

My internet connection is with Shaw, the high speed package where I can upload at 60KB/sec and download at ~630KB/sec. This connection has been rock solid since the day I got it, no problems whatsoever and even when I am having Vonage problems my Internet connection is just fine. I've tried multiple configs including QoS settings but still the problems come and go. My WRT54GP2 has the latest firmware too. My internet connection could be idle or busy when these problems happen. Simply put I can not find any correlation between my Vonage problems and my Internet status. Sometimes unplugging my WRT54GP2 clears it up, other times it does not.

Forget trying to e-mail Vonage tech support, the last time I did it took them 2+ weeks to reply back. Calling their tech support has been hit and miss too. During my last call the tech just hung up on me. He already had my phone number and account info before the hang up but never tried to contact me back and I waited all evening for his return call. That was the last straw for me. Bye-bye Vonage, I'm switching over to Shaw Digital phone and getting a real phone instead.

<end rant>

That leaves this WRT54GP2 router I am using with Vonage and what to do with it. I was just trying to determine what options I have and since Vonage will not let another customer use it with their system (why doesn't that surprise me), I guess I will hang on to it and use as a WAP.

Thx.



Read The Full Thread:

If I cancel Vonage, can I still use my WRT54GP2 ?


Just a quick question. As stated in the subject line, I have a Vonage Linksys WRT54GP2
Hi.. soirry to hear you're having too many problems with your Vonage, have to asked

squish posted "Thanks. I've had (and I am still having) multiple problems: - echo - not transmitting" on 01/22/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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