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Vonage Thank you for the replies. However, I still need suggestions on the VoIP issues.



Thank you for the replies. However, I still need suggestions on the Voip issues. I agree that Comcast is likely to blame for the drop in performance from 3.5Mbps down to 2.6Mbps (I understand that 4Mbps is just 'maximum', and the shared service impacts at peak times), but that doesn't address the main problems being experienced.

As I mentioned, I tested the connection without the RT31P2. With my computer connected directly to the cable modem, no problems. The connection remained stable and never slowed to dial-up speeds. As soon as I add the RT31P2 router back into the loop, I experience service disconnects, calls are choppy if they can hear me at all, and once I receive an incoming call my computer drops to dial-up equivalent speeds.

I've already tried lowering the Voip bandwidth usage to 50Kbps, will try adjusting it down to 30Kbps to see if that helps. I'm also looking at improving the ventilation around the router in case heat is an issue; it's not outrageously warm in that room, but I'll monitor it to see if it makes a difference.

Currently, my RT31P2 has stock settings in all areas. Once I lower my Voip bandwidth usage, should I also adjust my QoS or any other router settings to optimize the performance?

Just as an FYI: Verizon doesn't offer DSL in my area, north of Seattle; Comcast is the only practical provider of broadband (and no, I don't consider satellite practical). So, changing broadband providers isn't an option that's available.



Read The Full Thread:

Issue w/ RT31P2 on Comcast and internet performance / drops


I've had my Vonage service sinse Nov 2004. All worked fine until last month. My
Jason, Have you considered that the problem may be with Comcast? I was a Comcast
Jason, I tend to concur with Jack2u on this one. I am a comcast subscriber and
Jason, I agree with you that your little experiment of working without your
Try playing around with the RT31's QoS settings and make sure that it has the proper
Part of the problem is that I don't know the proper QoS settings for VoIP. I would
Anyone? I would assume the voice setting can be lower depending on the voice quality

Jason98036 posted "Thank you for the replies. However, I still need suggestions on the VoIP issues." on 08/16/2005

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