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Vonage Steve, Lots of information here, but I have to say much of it probably isn't



Steve,

Lots of information here, but I have to say much of it probably isn't relevant to any performance issues with the speed you get from your Cable modem.

Most of what you have done from a troubleshooting perspective I would not expect to help in any way.

First you need to read the sticky post at the top of this form and post this information. This will let people see how your network is setup and allow them to give you some things to try.

A few things off the top of my head just so you have them.

1. The specs on your computer don't matter (especially since you had the same computer before and afterwards)

2. I would not bother with the new network card, it should make no difference. (most, if not all network cards these days have 10+ times the throughput than your cable modem does so they are almost never the bottleneck)

3. You describe your speed from cable as being 750k up and down before. This sounds really slow for down speed, especially if you are paying $50 a month as you mention. So I think maybe what you are describing here is what you actually get from a certain site which can be misleading because the limit may be on that site or other factors.

Here is what I would do to try and help people on this site help you.

1. Read this post and answer the questions in it. Without this information, people here will not be able to help you.
http://www.vonage-forum.com/ftopic7191.html

2. Try things with and without Vonage in place, most importantly the speed test that is noted in the post above. If you see a large difference with the Vonage device in place then this is something to look at.

3. Regardless of the setup many people on this site recommend using a separate router for their internet connections. People often say that the Vonage devices are good phone devices, but poor routers.

Hopefully if you post the information needed from #1, people will be able to give you some help.



Read The Full Thread:

I''m having a bandwidth issue


Hi, My name is Steve, I'm having a bandwidth issue and please my apologies
This is my kilobytes or bandwidth with vonage disabled Download speed
Steve, Can you post the same test results with Vonage in place and also describe

butterman posted "Steve, Lots of information here, but I have to say much of it probably isn't" on 09/15/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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