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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage Specifics are: Rockville, MD : April 5, 2005 - Awaiting Letter of Authorization



Specifics are:

Rockville, MD :

April 5, 2005 - Awaiting Letter of Authorization
April 8, 2005 - Letter of Authorization (LOA) Received
April 8, 2005 - Transfer Letter Sent to Carrier

Today, June 6, 2005 I decided to call rather than email. My original "tentative" date was June 2nd. That came and went so I emailed and got what appears to be a standard response. Of course, discussing a credit with anyone at Vonage is out of the question. I've "had" the service for 2 months and, in my opinion, I can't use it because my existing number hasn't transferred. I do have 1 phone in the house hooked up to it, but it's not in a convenient location. I figured, no big deal. When it starts ringing and the house phone doesn't, I'll cut the verizon line and hook up the Vonage one. Unfortunately, I don't know when that day will come.

I did what some have suggested and check verizon via the web site. No order/repair activity shown at all. This includes the repair verizon had to do because the phone line was ripped off the side of my house (along with the broadband, cable, connection) by a very large moving van. Talk about people reading from scripts. Tech support with Verizon and Comcast was a joke, but at least Comcast got there within 24 hours to repair. Verizon took 5 days.

How can I find out the name, and maybe a contact person at the 3rd party involved in this. I actually had a person at Vonage tell me that they use a 3rd party, but they wouldn't give a name. I've spoken with at least one "supervisor", and requested a call back to my cell phone by the end of the day from that "supervisor's supervisor", that was at about 4:30pm and it is now 11:00pm and no call.

Of course, getting to a human (regardless of geographical location) is next to impossible, their voice menu system is pure evil. I voiced that problem and got a laugh from the tech support person saying that he'd heard that before. Guess they can get that right either.

Congrats to all who got their number transferred in record time (< 20 days).

Condolences to all who have waited longer.

If and when all my credits run out (2 months for signing up through a friend and a month or 2 for having a friend sign up) I'm going to have to have the credit card changed, or call Visa and have them stop payments. If I'm not getting proper service, I'm not paying the bill.

I also see a letter to FCC, president of Vonage, president of Verizon, and (if I can find out) president of the telephone company that Vonage uses.

Does anyone have any suggestions on how to find out who to specifically talk to at Verizon. Vonage says it's done by email. Just so happy to hear that given the number of emails I toss everyday because their junk.



Read The Full Thread:

Still Waiting



wrfeldmann posted "Specifics are: Rockville, MD : April 5, 2005 - Awaiting Letter of Authorization" on 06/06/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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