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Vonage Sounds like config issues. I copied this from another forum, I think it will help!
After
Sounds like config issues. I copied this from another forum, I think it will help!
After reading these forums for awhile I thought I would add simple instructions for how to setup Vonage thru any router.
This setup a**umes that you have a home network with 2 computers and Vonage!
The info below applies to most routers although I am sure there are some that this setup will not work with.
The first thing to look at is to make sure your router is setup for DHCP. Log onto your router setup page and make sure this is enabled.The DHCP server has a lease time which is available. Look on the DHCP area of your router setup page for this it will say client lease time or something similar.
Set the lease time of the DHCP server to its max which is 34463 approx 23 days. What happens when you do this is the DHCP server will a**ign ip addresses for your network when this time expires.BY setting this to the max time this will only occur every 23 days or so thus not interupting your Vonage service!
On the same page in your router setup you should see an area that says number of DHCP users. This is IMPORTANT.... set this number to the total number of devices hooked up to your router in your network. In my setup that is 3 , my desktop computer, my wireless WiFi, and Vonage.
By doing this you are telling the router should it rea**ign an new IP address in your network to a**ign 3 IP addresses. If you don't do this then you will have to reboot the Vonage Motorola or Cisco box every time there is an interuption such as a power failure or when the lease time for the DHCP server is up!
THIS IS VERY IMPORTANT!!!!!
If your router provides it look in your router setup page for port forwarding! If you see a tab that says port triggering use it instead of port forwading. The difference between the two is that the port triggering will a**ign the device that triggers the ports you select to pa** through.
This means that even if you have a power failure you should never have to reboot the Vonage box again because if your router selects a new network IP then the port triggering will still allow Vonage to work without having to reset the IP in the port forwarding box.
To recap if you have port triggering available use it instead of port fowarding.
I know its been posted before but for convenience here are the ports for port triggering.
5060-5063
69
10000-20000
Make sure the above ports are enabled for both incomming and outgoing.
Once you get everything setup in your router then do the reboot as suggested by Vonage. Make sure your Vonage box is hooked into your router as though it were another computer.
For my setup I am using a Linksys BEFW11s4 Router.
I have tried a simulated power failure by turning the power off. When the power was turned back on everything worked without having to do a thing!
I hope this helps some of you that have been having problems with Vonage and your router!!
Read The Full Thread: If you are have trouble with your vonage make sure of the fo
• yes Vonage will tell you the router you have will work and will go out of thier way
• I have SB5100 on Comcast with RP614 between the cable modem and ATA 186. The ATA
• I get the same thing...I have tried numerous router port settings but the main
• I have the RP614v2 sold by Vonage between my Motorola adapter and a Toshiba cable
• The RP614 is NOT a good router, unless you are a VERY basic user. I've been using
• Are you using the RP614 or the RP614v2? I am using the RP614v2 and found that it works
• It took me 6 months of calling, Emailing, posting in the forum and harrassing TIme
Anonymous posted "Sounds like config issues. I copied this from another forum, I think it will help!
After" on 12/09/2003 |
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