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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Sorry to hear of your troubles. I signed up in July 2005, also availing myself



Sorry to hear of your troubles.

I signed up in July 2005, also availing myself of the $100 "G for Free" rebate and a couple of other Circuit City rebates that made the router free. I hold neither a Masters nor tenure, only a lowly Bachelors.

In my case, the rebate checks were all received in a timely fashion, about 8 weeks after filing them, and the $100 rebate check was received in November (given that they said I had to wait 90 days from retail activation, then up to 8 weeks, I'd even go as far as to call that rebate check "early").

The rebates were complex. No argument there.

There were three of them in my case, to turn my inflated $135 purchase cost into a "free" deal. To my recollection, there was one ($20 from Linksys) that needed to be filed within 30 days. Another ($15 from Circuit City) needed to be filed in 15 days. The big one ($100 from Vonage) needed to be filed after 30 days of retail activation, but within 60 days of purchase (meaning you wanted to get that retail activation done quickly, lest your window of opportunity close off too fast). I sent it, and my old router, out on day 35 after my retail activation.

In their defense, there is a valid reason for this complexity. They didn't want people filing for rebates, then taking advantage of the 30-day money back guarantee and complaining that their routers were not being returned to them. The way they designed it, you had a good opportunity to try things out before you gave up your old router.

I'd call the cancelation line (call CS and follow the prompts to cancel your line), and speak with a customer retention rep. Obviously, the old rule of being polite but firm applies. You may yet get satisfaction from them on your rebate.



Read The Full Thread:

Rebate Shell Game


I read before I signed up that the rebate offers were riddled with directions designed
Hmmm. Somthing's up here. The rep told me that since my rebate app and the modem
My recollection of the exact terms may not be perfect. But I do recall that the date
I did call and stated my case (again). This time it was reviewed by a supervisor
Good news! Best of luck.

NateHoy posted "Sorry to hear of your troubles. I signed up in July 2005, also availing myself" on 01/10/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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