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Vonage Sorry to hear it hasn't worked out. I was hoping that you'd be free and clear. Personally,
Sorry to hear it hasn't worked out. I was hoping that you'd be free and clear. Personally, I'm extremely glad that I haven't had the troubles that plague this emerging technology, past a few initial glitches. My few experiences with tech support have been iffy at best. Plus it's even harder when there are really two separate companies at play.
The biggest drawback I see with Voip is that it is so dependant on outside help (meaning a good, stable connection.) I've travelled with my adapter and been places where I haven't been able to use the Vonage due to unstable ISPs. At the in-laws, I usually get about 5-10 minute calling time blocks, and they tell me their connection is better than mine. Thankfully, at home my Internet connection has held up it's end, and allowed me to stick with Vonage.
I guess the only other suggestion I'd have would be whether you could do without your computers needing Internet for a few days. If you test run with Vonage only, and there are no changes, then you'd be left with a good indication that there may be ISP issues. Unfortunately, Vonage very little control (some slight tweaking abilities) over connection trouble-shooting.
I'd be curious to see several "testyourvoip" scores at random times. I do suspect that you might have a good, yet at times unstable connection. Others may have some other points that may be brought up. I'm quite sure you've played with different bandwidth settings. I'll give it some thought and see if I can think of anything else.
However, at this point, I can understand your frustration. It's no fun when things don't go as they are supposed to. If your trial period hasn't expired, it may be best to ship it back while you can and try again if anything seems to change on your end.
Read The Full Thread: Drop-outs during calls
• Since acquiring two Vonage adapters and lines over a year ago, I've experienced
• This is likely to be a tough one, because your scores are good, and there's nothing
• I had this problem when I first plugged in my RTP300. I kept my Netgear router ont
• I haven't done much testing. I'm hoping (of course) to find a fix that doesn't require
• Thanks for the illuminating suggestions. First, I had not been aware of the option
• The best test would be to substitute a corded phone for awhile. Alternately, disable
• Yes, my phones are 2.4 GHz cordless. To test this, would it be sufficient simply
• I'm not sure what to think. When I ran my Adapter (even though recommended by Vonage)
• Your idea is intriguing, but I'm not sure I understand it. I think my confusion
• I'm not sure what to think. When I ran my Adapter (even though recommended by Vonage)
outerfire posted "Sorry to hear it hasn't worked out. I was hoping that you'd be free and clear. Personally," on 03/05/2006 |
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