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Vonage Sorry to dredge up a 6-week old thread, but this is the problem I am having now.
I
Sorry to dredge up a 6-week old thread, but this is the problem I am having now.
I purchased an IP8100-2 from Circuit City, and the MAC address is invalid. I am waiting for Vonage's Tech Support to call me back. Are they just going to tell me to exchange my product? What is their usual response time?
If that is the case, it seems a little ridiculous considering that (as someone else said earlier in this thread noted) the phone retails for $150.
So I should go back to Circuit City and either have the staff there verify the MAC address of a particular phone is valid, or call my wife from the store and have her try to register the MAC address of the new phone that I am trying to exchange my $150 unusable thing for.
If I exchage this useless phone I have now, isn't this phone that I purchased that doesn't work just going to end up back on the shelf at CC for some other unsuspecting schmo to pick up innocently and have the same problem down the road that I have now.
Read The Full Thread: Vonage will not accept IP8100 from Sam''s Club
• I am completely baffled by this, and need advice.
Purchased a VTech IP8100-3
• http://vonage.com/help.php?article=901
did you do this part?
1. Open
• I am not yet a Vonage customer. From what I can tell I'm supposed to visit www.vonage.com/activate
• ok, it's hard to tell from reading those instructions, but since it's not worth
• I received a message from this user asking for a response on this question. I certainly
• Thanks for the info...
I'm not impressed with Vonage so far. I don't understand
• I have not faced this problem since I chose to keep all my components separate rather
• The second phone that Sam's Club sent to me worked fine. Interestingly enough,
• is the ip8100-3 still available? i bought the ip8100-2 plus an extra handset.
WillyD posted "Sorry to dredge up a 6-week old thread, but this is the problem I am having now.
I" on 10/18/2005 |
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