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Vonage Sorry, that wasn't meant as an interrogation, just an attempt to narrow down some
Sorry, that wasn't meant as an interrogation, just an attempt to narrow down some possible issues. There are so many things that can possibly go wrong with CallerID, it's tough to narrow it down.
CallerID is a high-pitched signal that is sent over the phone line between the first and second rings. Phones should pick up the signal and display the transmitted information. However, if there is any kind of interference or noise, the sound may be unintelligible to one or more phones.
It sounds like, if you were having an answering machine remote issue, you may possibly have some level of noise in your home wiring. Vonage devices don't send out the CallerID signal as loudly as your telephone company does, so CallerID on Vonage can, in some cases, be a little more sensitive to noise.
Just to isolate that, I'd plug only the Panasonic directly into the Vonage adapter and test CallerID, without the home wiring in the picture. If it works that way, then home wiring may be the problem, or one of your other phones may be introducing interference (again, the telco may have sent a strong enough signal to cut through the interference). Hook the home wiring back in and unplug each phone, one at a time, in turn and re-test the CallerID. If it suddenly works after unplugging a phone, you've got your culprit.
If not, then it may be the wiring itself. Vonage may be able to increase the signal strength on the CallerID - I don't know the specifics of your device but I know that many moons ago they resolved a lot of issues with WRTP54Gs on home wiring by making some power and signaling adjustments, which can be done remotely. I presume they can do the same with your unit but I don't know.
If you still have CallerID woes with just the Panasonic, and the Panasonic worked on your old landline, then a call to Vonage is in order. Panasonic makes good phones, so it's unlikely that it failed just as you went to Vonage, but if you have another CallerID capable phone I'd plug that directly into the Vonage adapter as an extra test.
I don't know the latest firmware on the VDV21 units, but someone else might. I've never heard of those having firmware upgrade problems, though.
Read The Full Thread: Call Waiting Caller ID
• Can you get caller ID with call waiting? It worked with my land line.
• It's a standard feature. Although it only works on half my phones
"At Vonage,
• I get the beep, but no name or number information. One of my phones doesn't even
• 1. What Vonage adapter are you using? If it's a WRTP54G or RTP300, what is the firmware
• 1. What Vonage adapter are you using? If it's a WRTP54G or RTP300, what is the firmware
• Thanks - you obviously were or are a tech?
I am pretty savvy with PC issues,
• Am not, never was a tech. I'd probably qualify for one if I could stand the pay cut,
• Well, I amsure that your expertise is appreciated by many!
• Ok - so here is the latest update.
This all seems to somehow relate to the splitter
NateHoy posted "Sorry, that wasn't meant as an interrogation, just an attempt to narrow down some" on 04/09/2008 |
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