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Vonage Sorry about that. No other phones in the house to test with, unfortunately, but
Sorry about that. No other phones in the house to test with, unfortunately, but here's the requested information:
1. Your location
North Georgia
2. Your ISP name and type (cable, DSL, wireless etc)
Comcast cable
3. Upload and download speeds
Not sure, but sufficient and unchanged
4. Modem make and model
Motorola Surfboard 4200
5. Type of Vonage adapter used ie RT31P2 or PAP2
Linksys WRTP54G
6. Setup of Network ie Modem->Vonage Adapter->PC
Internet -> Modem -> Linksys WRT54G (wireless disabled) hard-wired to modem and to -> Linksys WRTP54G. I use 2 laptops - one cabled to WRT54G, and the other wireless to the WRTP54G. Phone is a VTech (unknown model but base model is plugged into WRTP54G, other nodes wireless to base). No other phones in the house.
7. Issue you are experiencing ie dropped calls, choppy audio etc
"Extension in use" sporadically (but increasingly) displays on all phones and no dial tone.
8. Run this Voip Test:
Speed test statistics
-
Download speed: 1608976 bps
Upload speed: 361896 bps
Quality of service: 22 %
Download test type: socket
Upload test type: socket
Maximum download pause: 544 ms
Average download pause: 10 ms
Minimum round trip time to server: 31 ms
Average round trip time to server: 127 ms
Voip test statistics
-
Jitter: you -> server: 3.1 ms
Jitter: server -> you: 8.8 ms
Packet loss: you -> server: 0.1 %
Packet loss: server -> you: 2.5 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 6
Estimated MOS score: 3.5
Read The Full Thread: Vtech phone - "extension in use" - no dial tone
• Past few days, we've had sporadic problems where my VTECH wireless phones, plugged
• Please give us all the technical details listed in the sticky message at the top
• Is my QOS number a problem? If so, is there anything I can do about it?
• I'm more concerned with your download pause and packet losses, but before we go
• They are 2.4 phones. I disabled the wireless and power-cycled the phone. No change,
• I doubt that Comcast is responsible for this problem. I think it's your cordless
• The only reason the Vtech says "extension in use" is becase the the base is detection
• Of the 4 handsets, one has a dead battery - the charger is unplugged and the phone
• The port provided by a VoIP TA behaves same as POTS line. The TA has no role to play
mk1 posted "Sorry about that. No other phones in the house to test with, unfortunately, but" on 02/28/2008 |
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