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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Something that you wrote below sounds funny to me so lets just start at the beginning



Something that you wrote below sounds funny to me so lets just start at the beginning and walk through it from what it sounds like your set up is there is no need for a splitter, so that is most likely your issue.


First unplug the power from your alice italia modem and the Vonage device before you start doing any of this stuff.

You aparently have DSL or ADSL service from Alice Italia. You should have a phone cord then coming from your wall and going in to the WAN or INTERNET port of the alice italia modem. Then on that modem you should have a LAN port. This is the spot on the modem where if you did not only have a laptop and you wanted to connect a normal desktop computer you would connect it. Depending on the model of the alice italia modem it is possible that you could have up to 4 of these lan ports. It does not matter which one you use.

Take the blue ethernet cable that was sent to you with the Vonage device and plug it in to one of the LAN ports of the alice italia modem and then plug it in to the BLUE port on the back of the Vonage device.

Then plug in the power to the alice italia modem and wait for all lights to be normal. Attempt to get on the internet and make sure that you are able to. Then plug in the power to the Vonage device and wait about 3 minutes. You should see a phone symbol after the Vonage device is able to connect to the Vonage service.

error #007 generally means that you are plugging your phone line in to the wrong phone port

error #002 means that the device is not able to get an IP address from the alice italia modem. This could be caused by the blue cable not being connected properly or the modem not be powered up completely before you power on the Vonage device.

error #001 is a WAN error, simply put that means that the modem is not talking to the Vonage device completely or the more accurately i guess you could say that the Vonage device does not know that the alice italia modem is there or does not think that it is working prpoerly. This too can be caused by not powering the devices up in teh right order (italia modem then the Vonage device) or something trivial like a loose wire or something.

hope this helps. if not please reply with the model of the modem that was supplied to you from alice italia.



Read The Full Thread:

Vonage and Alice Italia Telecom


Hi, I just have a wireless laptop, my alice italia telecom modem and the vonage

emac posted "Something that you wrote below sounds funny to me so lets just start at the beginning" on 04/23/2009

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