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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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Vonage Something that you wrote below sounds funny to me so lets just start at the beginning



Something that you wrote below sounds funny to me so lets just start at the beginning and walk through it from what it sounds like your set up is there is no need for a splitter, so that is most likely your issue.


First unplug the power from your alice italia modem and the Vonage device before you start doing any of this stuff.

You aparently have DSL or ADSL service from Alice Italia. You should have a phone cord then coming from your wall and going in to the WAN or INTERNET port of the alice italia modem. Then on that modem you should have a LAN port. This is the spot on the modem where if you did not only have a laptop and you wanted to connect a normal desktop computer you would connect it. Depending on the model of the alice italia modem it is possible that you could have up to 4 of these lan ports. It does not matter which one you use.

Take the blue ethernet cable that was sent to you with the Vonage device and plug it in to one of the LAN ports of the alice italia modem and then plug it in to the BLUE port on the back of the Vonage device.

Then plug in the power to the alice italia modem and wait for all lights to be normal. Attempt to get on the internet and make sure that you are able to. Then plug in the power to the Vonage device and wait about 3 minutes. You should see a phone symbol after the Vonage device is able to connect to the Vonage service.

error #007 generally means that you are plugging your phone line in to the wrong phone port

error #002 means that the device is not able to get an IP address from the alice italia modem. This could be caused by the blue cable not being connected properly or the modem not be powered up completely before you power on the Vonage device.

error #001 is a WAN error, simply put that means that the modem is not talking to the Vonage device completely or the more accurately i guess you could say that the Vonage device does not know that the alice italia modem is there or does not think that it is working prpoerly. This too can be caused by not powering the devices up in teh right order (italia modem then the Vonage device) or something trivial like a loose wire or something.

hope this helps. if not please reply with the model of the modem that was supplied to you from alice italia.



Read The Full Thread:

Vonage and Alice Italia Telecom


Hi, I just have a wireless laptop, my alice italia telecom modem and the vonage

emac posted "Something that you wrote below sounds funny to me so lets just start at the beginning" on 04/22/2009

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