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ElalfZek Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
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On Nov 19, 2017 at 02:16:33

mikebrown Posted:
Hello
there, Please
check out -
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
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In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
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software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
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our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Some people may keep their copper POTS line for everyday use, and use Vonage just




Some people may keep their copper POTS line for everyday use, and use Vonage just for free long distance, but I think you're forgetting the way Vonage has positioned itself. Specifically, Vonage is promoting itself as a phone company , not just a long distance alternative.

People demand and expect the phone company to be reliable. When they pickup the phone, they expect a dialtone, and expect that calls inbound and outbound will just plain work no matter what. I've lived in this (Tampa Bay) area for 30 years, and even through hurricanes, I can count on one hand the number of times our Verizon (formerly GTE) service ever went down in those 30 years. Even when we had no power for several days after the last round of hurricanes in 2005, the phone never stopped working.

By the same token, it would take me 2 hands worth of fingers to count all the times Vonage has taken a dump since November 2004 when I ported my first Verizon numbers over. (real Vonage outages, not a problem with my Road Runner service)

The problem is, Vonage bills itself as a bona fide, legitimate Phone Company- yet their customer service attitude (and your attitude on this forum) suggests they're still a hobby-type service and if the service is unavailable for a few hours, it's no big deal.

Your attitude shows me you have not fully realized that real people, with real needs, and real businesses, COUNT on Vonage to deliver their phone calls reliably- and that a few hours of downtime is NOT "just one of those things" to those who use it on a daily basis.
 



Read The Full Thread:

No Dialtone!! Anybody else having this problem this morning?


Woke up this morning to no dialtone on one of my 2 lines. This has happenned before
Yes. Same issue here. I am in PA. Network is fine, rebooted ATA, no luck...
Same problem here. First, I did the standard procedure, unplugged the VT and wait
Ditto here in North Jersey... however it WAS working around 8am for me. Now I get
I've got a personal line and a business line. Both are dead this morning. Internet
same here - in central NJ - problem is calling in we get 'nobody available to
I am having the same problem. Both my lines in Florida don't work, even after resetting
From the Vonage Dashboard: At this time some customers are experiencing
I also am having to restart computer to get back dia tone. Any news from Vonnage
I figured it was not just me. Thanks for the input. Guess we will just have to wait.

rebus posted "Some people may keep their copper POTS line for everyday use, and use Vonage just" on 02/14/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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