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In The Forum:
Vonage
Topic:
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On Jul 24, 2015 at 03:42:46

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In The Forum:
Vonage
Topic:
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On Jul 23, 2015 at 09:18:14


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Vonage So when the cable company puts you on hold for 30 minutes, you're dumping them too





So when the cable company puts you on hold for 30 minutes, you're dumping them too correct?

How about the "real" phone company when they shuffle you from department to department for 40 minutes. Leaving them as well?

Own a computer? When Dell/HP/Gateway/whoever puts you on hold for 25 minutes, are you throwing your computer out the window and buying a competitors brand.

When buying a car - when attempting to make a deal and the salesman takes 20 minutes to talk with his manager, you leaving the dealership?

Didn't get that deal on the house you wanted cause it took over 25 minutes for the seller to respind to your offer?

When your significant other keeps you waiting for over 20 minutes while they get ready, you leaving them?

Has society become that impatient that 25 minutes has become a lifetime?

Look it happens. Sucks that you're potentially getting shafted on a credit but if you were within the terms of the initial contract, you should get your credit. If you weren't within the terms of the contract, then you need to work something out with Vonage, even if it means being put on hold.



Read The Full Thread:

Quitting Vonage - Hold TImes are ABSURD


For the past 4 days I have been trying to request a credit on my account in which Vonage
You won't get a refund unless you call in to speak to someone in billing, acct mgmt,
Hello, That is some good advice vidmaster. However I think that MTG has already

cid92 posted "So when the cable company puts you on hold for 30 minutes, you're dumping them too" on 06/14/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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