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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage So cold gin has never apparently been frustrated by a company's lack of ability



So cold gin has never apparently been frustrated by a company's lack of ability or willingness to help solve a problem. I'm described as "petulant", dictionary definition - cranky: easily irritated or annoyed. I am not at all easily irritated or annoyed - it took 10+ hours of email and phone (including 3 hours on hold) of Vonage people telling me I had no problem, and pay us to send back the device, etc., with no apologies, no empathy, etc. During this whole period I never once used a swear word or raised my voice. This not "easily irritated or annoyed".

Since we're throwing around character assassinations instead of trying to solve problems, Cold Gin appears to be "dismissive" - definition - showing indifference or disregard. I've had a real issue, a serious problem, a week without phone coverage, three days of no one responding, and I doubt that anyone including Cold Gin would have the presence of mind to stay any cooler than I have.

But it appears this is the developing scenario on this forum. A) If you love Vonage, say so. B) If you've had problems with Vonage, there is something personally wrong with you and rather than admit and face the issue, we will attack you as being a deficient human being not worthy of Vonage's support. This is a quick way to dismiss someone, but not a good customer service way to run a company.

You may or may not remember Telocity, whose assets were swallowed up by Hughes when it went belly up, but that DSL exhibited the same arrogant, cavalier approach to their customers that I've been getting on this forum so far. As Google believes (their mission statement is "do nothing evil") the bully never wins in the long run. Vonage needs to take a lesson from them so they don't end up like Telocity.

I'd still really like to get some constructive help if there is anyone out there who can offer something other than character assassination or mindless cheerleading.

Thanks,

C



Read The Full Thread:

How do I get Vonage to reverse the porting of my number?


I signed up for Vonage 12/27 and began receiving emails about the upcoming service.
First of all, for security reasons, I would have NEVER posted my real first and
Thanks for the privacy lesson, but no thanks for the lack of help and shameless
Unfortunately, at this point to reverse the # porting is to port it back to another
Quoting the top of the page "Vonage VoIP Forum is an independent support site providing
I think you are confused, my friend. Judging by your other posts in the LNP section,
There are a lot of agents who peruse these forums (like me) who have the ability
I think you should: 1) Wait for the port to be completed fully.
You work in customer service? Hard to tell.

cblakeman posted "So cold gin has never apparently been frustrated by a company's lack of ability" on 01/09/2006

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