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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage So I've been with Vonage for over 8 months now, and the service is progressively



So I've been with Vonage for over 8 months now, and the service is progressively getting worse.

My main problem is there over-selling of inbound PSTN ports to their network in my local area code.

Over the last few months I've had numberous people try to call into my line and get a fast busy signal. I call tech support, they call me from a non-Vonage number and sure enough my line works. The first couple times I believed them, but after the 3rd time, I decided to try calling from 2 different providers in my local area code, and then one in the US. Sure enough, local numbers didn't work, and the US number worked fine.

When I called tech support again and gave them this info, they tried calling from a local non-vonage line and sure enough it didn't work. I was transfered to a next-level tech support guy and he confirmed that this is a common problem and that ALOT of people have this problem and don't even know it. Most people just assume that your line is busy and try later.

Anyways, thats my rant. I'm going to see if they can either fix the network within the next 30 days otherwise its time for me to find a new subscriber.


PS: For all those that will claim it is my equipment, I receive 0 packet loss and 30-50ms latency between me and the Vonage server. In addition my Vonage router is plugged in directly to my Rogers High Speed Cable connection which is capable of 800kb/s upload and 2.2mbps download. Also, I have test other Vonage numbers at the same time as my problems in the same area code and they experience the exact same problems.



Read The Full Thread:

Vonage Over-sells their Network - Bad Service!


what area code are you in? I haven't personally experienced that. I assume my friends/family
I'm in area code 416 (Toronto) It is really hit and miss with the inbound call
I used to work for a well know UK cable company, and they had the same problems in
While I understand that your issue may lead you to believe the conclusion you have
Yea, I don't think it is an over subscription problem for incoming. Incoming
I've been experiencing problems as well. My number is in the 905 area code (Mississauga,
I have also been having the problem for the past few days. We have only had Vonage
Yikes! That's pretty bad! Do you have network availability option enabled
Yes, as I posted above I have it set to go to my cell. And when I tried calling from

Mr_Johnson posted "So I've been with Vonage for over 8 months now, and the service is progressively" on 11/26/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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