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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage So, I've been suffering with the one way audio / auto-mute problems since mid-March

So, I've been suffering with the one way audio / auto-mute problems since mid-March or so, too. It happens on outbound and inbound calls. It has increased in frequency since it began. It lasts for 5 to 45 seconds.

My current set-up:

......................................................................................................................................................................... -> eth0 (green) -> BEFSR81 -> LAN

When this problem began, my CHI was 3 Mbps / 256 Kbps and my connection went straight from the PCX1100U to the BEFSR81 with the ATA connected to a QOS-managed port on the BEFSR81. In this same timeframe, Comcast rolled out their increased speeds in my area (SF Bay) and suffered numerous DNS issues.

Initially, Vonage made "some adjustments" (which I now guess were compression rates) with no success. Speed tests ( routinely showed better than 175 Kbps up and Ping Plotter didn't highlight a packet loss problem.

Then, controlled troubleshooting went out the window and lots of things changed at once: continued roll-out of the new CHI data rates, subscription to even higher CHI data rates, installation of IPCOP and more robust traffic shaping for QOS, new phone connected to Vonage, repeated "adjustments" by Vonage. Through it all, I wound up with the setup described at the start of this post, and we still have the problem of parties on the other end of the phone not being able to hear us during calls.

I know there are plenty of advocates for replacing the PCX1100U, but I've read others who have reported the problem with the recommended replacement (SB5100). I attempted diagnostics on the modem, but the program (docsdiag) failed for reasons outlined under the program's "ISP disabled SNMP" troubleshooting.

So, IYHO does replacement of the cable modem appear warranted for any other reason than "others did it" ? Do you have other recommendations/am I missing something?

In the meantime, I've subsribed to a measured rate telco line ($5 for the line, $8 for the taxes), bought a two-line phone, and convinced my wife to go through a convoluted process of call transfers to ultimately place onto the telco line calls she doesn't want affected. It works, but its awkward and we'd like to go back to the great Vonage experience we had for the 2 years prior to this problem.

Test Results:

Ping Plotter
Not clean, but very little loss (and more stable during the times we experience the problem):
:::.. Upload Stats ..:::
Connection is:: 726 Kbps about 0.7 Mbps (tested with 579 kB)
Upload Speed is:: 89 kB/s
Tested From:: (main)
Test Time:: Wed Apr 27 2005 12:11:35 GMT-0700 (Pacific Standard Time)
Bottom Line:: 13X faster than 56K 1MB upload in 11.51 sec
Diagnosis: Awesome! 20% + : 116.07 % faster than the average for host (
Validation Link::
To Boston:
Media Quality
MOS 3.9 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 51.6%
Latency 0.06 5.7%
Packet Discards 0.47 42.6%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW)

Round-Trip Latency 244 ms

Packet Discards 2.5%

Packet Loss 0.0%

Loss Periods
Min: 20 ms
Avg: 120 ms
Max: 220 ms
Burst Loss

Min: 0 ms
Avg: 6 ms
Max: 196 ms

Signaling Quality
Post-Dial Delay 110 ms
Call Setup Time 110 ms
Media Delay 260 ms[/img]

Read The Full Thread:

One-Way Audio

Hi. I've been a (happy!) Vonage customer for the past six months or so but lately
Who is your ISP and how does this look? VoIP Speed Test
Comcast Cable (Wilmington, Delaware). 4 Mbps downstream 501 kbps upstream It's
Sounds like this is becoming a more and more prevalent problem. For example, see
I could have guess you would say Comcast. Please post your true test results and
This feels like putting my foot in my mouth, but..... I struggled with this problem
Here are my numbers: My Results Download 4,222,168 bps Upload 278,496
I too have the same problem. I've had Vonage over 6 months here in St. Louis. I have
I emailed customercare and got the automated response back which I then replied
I sometimes have this problem as well, and have no clue why either. I'm guessing

dstone93 posted "So, I've been suffering with the one way audio / auto-mute problems since mid-March" on 04/27/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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