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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage So, I've been suffering with the one way audio / auto-mute problems since mid-March

So, I've been suffering with the one way audio / auto-mute problems since mid-March or so, too. It happens on outbound and inbound calls. It has increased in frequency since it began. It lasts for 5 to 45 seconds.

My current set-up:

......................................................................................................................................................................... -> eth0 (green) -> BEFSR81 -> LAN

When this problem began, my CHI was 3 Mbps / 256 Kbps and my connection went straight from the PCX1100U to the BEFSR81 with the ATA connected to a QOS-managed port on the BEFSR81. In this same timeframe, Comcast rolled out their increased speeds in my area (SF Bay) and suffered numerous DNS issues.

Initially, Vonage made "some adjustments" (which I now guess were compression rates) with no success. Speed tests ( routinely showed better than 175 Kbps up and Ping Plotter didn't highlight a packet loss problem.

Then, controlled troubleshooting went out the window and lots of things changed at once: continued roll-out of the new CHI data rates, subscription to even higher CHI data rates, installation of IPCOP and more robust traffic shaping for QOS, new phone connected to Vonage, repeated "adjustments" by Vonage. Through it all, I wound up with the setup described at the start of this post, and we still have the problem of parties on the other end of the phone not being able to hear us during calls.

I know there are plenty of advocates for replacing the PCX1100U, but I've read others who have reported the problem with the recommended replacement (SB5100). I attempted diagnostics on the modem, but the program (docsdiag) failed for reasons outlined under the program's "ISP disabled SNMP" troubleshooting.

So, IYHO does replacement of the cable modem appear warranted for any other reason than "others did it" ? Do you have other recommendations/am I missing something?

In the meantime, I've subsribed to a measured rate telco line ($5 for the line, $8 for the taxes), bought a two-line phone, and convinced my wife to go through a convoluted process of call transfers to ultimately place onto the telco line calls she doesn't want affected. It works, but its awkward and we'd like to go back to the great Vonage experience we had for the 2 years prior to this problem.

Test Results:

Ping Plotter
Not clean, but very little loss (and more stable during the times we experience the problem):
:::.. Upload Stats ..:::
Connection is:: 726 Kbps about 0.7 Mbps (tested with 579 kB)
Upload Speed is:: 89 kB/s
Tested From:: (main)
Test Time:: Wed Apr 27 2005 12:11:35 GMT-0700 (Pacific Standard Time)
Bottom Line:: 13X faster than 56K 1MB upload in 11.51 sec
Diagnosis: Awesome! 20% + : 116.07 % faster than the average for host (
Validation Link::
To Boston:
Media Quality
MOS 3.9 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 51.6%
Latency 0.06 5.7%
Packet Discards 0.47 42.6%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW)

Round-Trip Latency 244 ms

Packet Discards 2.5%

Packet Loss 0.0%

Loss Periods
Min: 20 ms
Avg: 120 ms
Max: 220 ms
Burst Loss

Min: 0 ms
Avg: 6 ms
Max: 196 ms

Signaling Quality
Post-Dial Delay 110 ms
Call Setup Time 110 ms
Media Delay 260 ms[/img]

Read The Full Thread:

One-Way Audio

Hi. I've been a (happy!) Vonage customer for the past six months or so but lately
Who is your ISP and how does this look? VoIP Speed Test
Comcast Cable (Wilmington, Delaware). 4 Mbps downstream 501 kbps upstream It's
Sounds like this is becoming a more and more prevalent problem. For example, see
I could have guess you would say Comcast. Please post your true test results and
This feels like putting my foot in my mouth, but..... I struggled with this problem
Here are my numbers: My Results Download 4,222,168 bps Upload 278,496
I too have the same problem. I've had Vonage over 6 months here in St. Louis. I have
I emailed customercare and got the automated response back which I then replied
I sometimes have this problem as well, and have no clue why either. I'm guessing

dstone93 posted "So, I've been suffering with the one way audio / auto-mute problems since mid-March" on 04/27/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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