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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage So I get this email on 2-23-05 stating that Vonage had done an upgrade on my adapter



So I get this email on 2-23-05 stating that Vonage had done an upgrade on my adapter (Linksys RT31P2). The email stated that if the upgrade didn't work, respond to the email, and a new adapter would be sent, with a free month's service.

BTW, my broadband is up and working fine.

Responded to that email 3 times - NO reply.

Sent about 4 separate emails about the same issue from the Vonage website - NO reply

Sent a FAX - NO reply

(Actually sent a CANCELLATION request through to see if that would bring a response - NO reply still)

Called Tech Support at least a dozen times: I don't have the time to put the consistent 60 minutes to get a tech support every time. When I got through finally on Wednesday of this week (3-8-05); I was told "our Tech Lines are full and someone will call you back." Gave them my cell number, and haven't been called back yet.

Got an email from Vonage this morning (12:24 AM on 3-12-04) which is pasted at the end of this post. I sat through hold for 60 minutes again upon which the Customer Service guy takes my cell number again and says Tech Support will call me.

What must I do to get my service working (which has been down for over 3 weeks)? I've been very patient, but do not have the time or stamina to have to keep enduring 60 minute hold times.

Does anyone have ANY suggestions as to how this can be resolved?

Thanks,

Chris Vaughn




Dear Valued Customer,

It has come to our attention that your service is not functioning due to a malfunction with your Linksys Telephone Adapter. Your Linksys device must be factory reset to restore your service with your device. To factory reset your Linksys device; please contact Customer Care at 1-Vonage-help (1-866-243-4357).

We apologize for any inconvenience and thank you.

Sincerely,



Vonage Customer Care



Read The Full Thread:

No Dial Tone since 2-23-05... and no customer service either


well resetting it isn't hard...just use the button. I guess one way to do it is
thanks for the help.... but as an IT guy... I know how to reboot the adapter. Like
nothing in your post said you knew how or tried to reset the adapter, but that you
Reebok, Thanks for the help! I really mean it! So here goes... is the power
ok, here's a few things to try. while at the line status page, take the phone off
ok, here's a few things to try. while at the line status page, take the phone off
Thank you, Reebok! And everyone else who addressed this issue, as I was starting

jcvaughn posted "So I get this email on 2-23-05 stating that Vonage had done an upgrade on my adapter" on 03/12/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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