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ViaForSAM Posted:
Viagra has altered
a sexual daily
life For most
Males in this day
and age. <a
...

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Topic:
cialis free trial Can Be Fun For Anyone
On May 26, 2017 at 23:17:33

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months




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Vonage Signed up June 21st and have spent hours upon hours of my time trying to get this



Signed up June 21st and have spent hours upon hours of my time trying to get this to work. Each time they promise me credits for service I wasn't able to use. To date they have charged me over $200 for monthly service and equipment.

I have not used this service at all.

Each time I try and cancel, they make more promises and can't resolve my problem. They send me new equipment for free (yet charge me $54 for it)

Today, I found out in five minutes why it wouldn't work (after the 30 minute hold time, of course). I have to cancel my landline first and it would work. Why didn't they tell me that on June 26th when I called in?? I would have cancelled Vonage then and there. They had plenty of opportunity to tell me this, but never did.

Now, I have to pay a $40 cancellation fee for a total of $240 paid out. The sick thing is; the $240 is worth it to make this headache go away.

Absolutely, without a doubt, the worst phone support experience I've ever had.

Nothing but lies from the reps. They won't escalate calls to supervisors beyond the floor manager. They spit out policies and follow procedures like a trained monkey or programmed robot.

I've contacted my Credit Union to stop any future charges and began the proceeding to get my money back.

It's completely despicable how they run this company. They promise the world just to get you past the 30 days and then your stuck.

Yet, somehow it's my fault for not cancelling in a timely manner.

Hope you sleep well Kieth badge number: 26968 (it's probably fake)



Read The Full Thread:

Poor customer service and even worse technical support


You DO NOT have to cancel landline before Vonage. You can keep your landline and
Vonage is a VOIP provider piggy backing on top on an existing Broadband provider.Other
In case of Vonage, the problem is due to low morale and overworked first and second
Most support services are overloaded with calls and there is constant churn in
skydivenshort is absolutely right. It's only about the call stats and it irks

JC9 posted "Signed up June 21st and have spent hours upon hours of my time trying to get this" on 09/28/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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