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Vonage Signatures is not data, so you know. Take it in two stages. Either start with the
Signatures is not data, so you know. Take it in two stages. Either start with the ISP's first, or start with Vonage first. Escalate up, show them real data, ie consistent ping plotter graphs, that show an issue. Right now you don't have data. You have a few people, if that, wondering around aimslessly together in the dark taking stabs at fleeting targets...
Take a deep breath, compose yourselves, and tackle the issue, may it be vonage's and/or the ISP, in an orderly fashion..
Comcast and Adelphia customers were both having extremely similar problems in the same locations down here. So just because it is different ISPs doesn't mean it HAS to be Vonage.
Here is a resolution from the thread on dslreports.com you were in. Did you try this also?
During various troubleshooting steps, the tier 3 engineer at Vonage suggested I try a different router since we had kind of exhausted everything else. All through this I had been in daily phone communication with several people at WOW (and because of that they found lots of other network issues but never found the problem causing the poor audio with Vonage). I thought the router swap wouldn't do anything because I had tried that a month ago when all this started, but I did it anyway and to my surprise the audio was perfect. I put my WRT54G back and it was crappy again. Put back my backup router, perfect again. I realized I was getting different IP addresses (different subnets and gateway addresses) from WOW with the different routers because of the different MAC addresses. So I tried cloning the MAC of the "bad" router on the backup, renewed the IP lease (which gave me the same number as the WRT now) and bam-crappy sound. Removed the MAC cloning, renewed, sound perfect again. So I cloned the address of the backup router on the WRT and voila, no more choppiness.
And, if you notice, you are still the only two names on your petition, and the dslreports thread has good response..from people not having an issue.
I really hope you are not a spy, especially a super one...becuase if so our country is going to h*ll in a handbasket. Use those spy skills and find out the REAL problems, then report back to Vonage-forum "HQ" here and report on your findings in a debriefing.
PS-It is not usually a good idea to post "stupid mod" when you are trying to get help from his forum...
Read The Full Thread: The Vonage Chop - Hudson Valley Region in NY
• OK...
First, Sorry If I was a bit testy.. I appreciate any and all help.
Second:
• Recently over the past month I have been getting some serious audio choppage on
• toshiba what?
• toshiba cable modem pcx2200
update:
Packet loss test from broadband reports
• Hope this helps
Garbled Audio
Garbled audio is often caused by electromagnetic
• But what I dont get is, if NOTHING changed in my setup, then why would this have started?
• Updated Tests when i was on a BAD phone call.
http://www.testmyvoip.com/details.html?id=2BTEG8
• By the looks of it are yiou having more trouble with people hearing you I assume?
Your
• I have run bitttorent etc and still had great voice quality. However in this case
• I highly highly doubt it...
Do you hear the choppy audio or is it your callers?
Trowski posted "Signatures is not data, so you know. Take it in two stages. Either start with the" on 07/28/2005 |
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