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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Short version: I have replaced a 2nd land line with Vonage, made a custom cable



Short version: I have replaced a 2nd land line with Vonage, made a custom cable to wire the Vonage L1 output to the L2 wires on my house wiring. Using the same 2 line phone I've used for years, dial tone is there, outgoing calls work, but incoming calls don't ring and go straight to voice mail. If I connect a basic phone directly to the adapter it works.

Further details: I'm a new Vonage customer. My goal in getting Vonage was to replace a 2nd line in my house that is used for my work - I work from home. I long ago setup a network wiring closet, with home runs for all voice/data connections over Cat5.

I initially had a lot of trouble in getting the Vonage adapter working - turns out they had setup my account incorrectly in some way. Once that was corrected and the basic functionality seemed to be working, after some reading here, I finally got the Vonage line connected as line 2 on my telecom block. (Had to fix up a cable with line 1 crossed over to line 2 since Vonage only uses the line 1 wiring.)

So now I have another problem: incoming calls go straight to voice mail, instead of ringing on the phone. I do have dial tone and outbound calls work ok. I have a L1+L2 cable connected to the phone, which has worked fine for years with both lines as a land line. Also, if I connect a basic phone directly to the Vonage adapter and power on/off, incoming calls do ring. Talking to Vonage support they say it must be the wiring. That makes sense on the surface, but the only change in wiring is the custom cable from the Vonage adapter to the telecom block. (I disconnected the orange/white wires from the incoming telco line and replaced with wires for the cable to the Vonage adapter.) The phone is a VTech 2 line model. I don't have another phone with a line 2 jack so I can't easily try another phone on L2.

Anyone have any ideas?



Read The Full Thread:

Incoming calls not ringing


Two things to check: make sure that the line 1 and line 2 cords going into your telephone
Thanks for the suggestions, trekologer. I switched the cable from the Vonage
It sounds like a high (?) resistance short in the wiring, making the adapter think
The adapter is the Vonage VDV21-VD. I'm not sure how to connect a basic corded
OK, you have the V-portal. All of the other Vonage adapters of which I'm aware have
So I looked for the line separator type jack last night but it was out of stock. I

pheroy posted "Short version: I have replaced a 2nd land line with Vonage, made a custom cable" on 07/28/2008

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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