Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Shawn > Thank you. How may I help you? Jon > We are experiencing problems

Shawn > Thank you. How may I help you?
Jon > We are experiencing problems with packet loss and jittery connectivity with our High Speed Internet service.
Shawn > I apologize for any inconvenience you have experienced with your connection but I would be happy to assist you with this.
Shawn > I am going to check on the network status and run some tests to your modem now. When did the issue first start?
Jon > This past month.
Shawn > Do you connect your computer directly to your modem? Or do you use a router?
Jon > We route through a broadband phone (VTech ip8100) ...but the same problem occurs if we connect directly to the modem.
Shawn > Are you experiencing issues now? I'm not showing any outages in your area, and the connection to your modem is excellent. There is no latency on the network to your modem at the moment either. - PING Statistics-
25 packets transmitted, 25 packets received, 0% packet loss
round-trip (ms) min/avg/max = 40/41/51
Jon > Can you check the transmit and receive channel power?
Shawn > Both look great, no issues with stream power either.
Jon > I'm running PingPlotter and it shows 10-30% packet loss in a couple different areas before leaving the Comcast host.
Shawn > Can you run a traceroute to and paste the results into this chat.
Jon > It won't let me send that many characters
Shawn > Then paste it into a notepad file, and copy and paste it in 2 parts.
Jon > 1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms ip8100.vtechvoip []
2 6 ms 6 ms 5 ms 6 ms 6 ms 9 ms 5 ms 6 ms 7 ms 5 ms []
3 6 ms 7 ms 6 ms 6 ms 6 ms 19 ms 5 ms 9 ms 5 ms 6 ms []
4 6 ms 7 ms 6 ms 6 ms 6 ms 11 ms 5 ms * 5 ms 6 ms []
5 8 ms 6 ms 5 ms 6 ms 6 ms 13 ms 5 ms 9 ms 7 ms 6 ms []
Jon > 6 6 ms 7 ms 5 ms 6 ms 6 ms 6 ms 6 ms 6 ms 7 ms 6 ms []
7 6 ms 6 ms 7 ms 7 ms 6 ms * * 6 ms 8 ms 6 ms []
8 6 ms 6 ms 8 ms 7 ms 6 ms 9 ms 5 ms 6 ms 7 ms 6 ms []
9 24 ms 21 ms 23 ms 23 ms 22 ms 22 ms 23 ms 23 ms 23 ms 23 ms []
10 41 ms 43 ms 42 ms 42 ms 41 ms 43 ms 42 ms 42 ms 42 ms 41 ms []
Jon > 11 42 ms 42 ms 42 ms 40 ms 40 ms 40 ms 42 ms 41 ms 42 ms 42 ms []
12 42 ms 41 ms 42 ms 42 ms 42 ms 46 ms 41 ms 42 ms 41 ms 43 ms []
13 42 ms 41 ms 40 ms 41 ms 40 ms 40 ms 41 ms 40 ms 40 ms 41 ms []
14 44 ms 42 ms 42 ms 42 ms 43 ms 43 ms 42 ms 43 ms 44 ms * []
15 42 ms 42 ms 42 ms 43 ms 43 ms 43 ms 42 ms 43 ms 44 ms * []
Jon > 16 46 ms 43 ms 43 ms 42 ms 42 ms 51 ms 45 ms 47 ms 44 ms * []
17 45 ms 42 ms 44 ms 42 ms 42 ms 42 ms 43 ms 43 ms 44 ms * []
18 42 ms 44 ms 44 ms 42 ms 42 ms 42 ms 44 ms 44 ms 44 ms * []
19 42 ms 42 ms 44 ms 43 ms 42 ms 42 ms 44 ms 44 ms 43 ms * []
Shawn > There are some timeouts, but it isn't increasing the time over 100ms, so they wouldn't be effecting any connection speeds.
Shawn > What are you pinging that is showing packetloss?
Jon > What I'm getting is choppy voice quality, echo, audio pauses, and occasional dropped calls with our Voip.
Shawn > There is nothing with your connection that would indicate the problem being caused by your connection, I apologize. There are some timeouts, which isn't uncommon, but the timeouts aren't effecting the connection rates.
Jon > Pingplotter is spiking high levels of packet loss at (Roseville) - I'm pinging right now.
Jon > is the IP...sorry.
Shawn > What are your results from the ping to
Jon > It's what I posted. And the packet loss fluxuates from 10%-60%, mostly at the location I just mentioned.
Shawn > I only have the traceroute you did to , and there is no latency shown in the results.
Shawn > Can you post the pingplotter results you have?
Shawn > I have not had a response from you in a while. If you are still here, could you please reply to this message?
Jon > It seems that the PingPlotter text results do not list the percentage of packet loss, only the delay numbers
Shawn > I apologize Jon, I'm not showing any issues with your connection. I can schedule a service call for you to investigate, incase the results I'm showing aren't accurate, but if no issue is found with Comcast services there would be a $49.95 service charge. Someone over 18 and english speaking would need to be home. Also, we are unable to troubleshoot Voip connections directly, only your internet connection.

Read The Full Thread:

Comcast, Dropped calls, Lag, timeouts, UDP

If you are having a problem with Comcast please post your modem information, location
Location - Douglasville, GA Modem - Motorola 5100 series dropped calls,
Everett, WA 8 meg down 768 upload dlink dcm 202 no boyd can hear me after
Springfield, MO Dropped calls and bad audio today since about 3 pm central
For those of you who are entering your information, I did forget to include a request
SB5120 modem, Docsys 1.1, 2.0 Vonage - motorola adapter Comcast Problems
I moved within my same neighborhood June 1. Kept Comcast service, SB5120 modem,
Hey PDrayton - hope it stays good - they no doubt rolled you back but if you cop a firmware
West Saint Paul, MN (55118) 651 area code Comcast HSI (currently 8Mbs/784Kbps) Motorolla
I would suggest as part of the first step in troubleshooting your problems, using

jgkoch posted "Shawn > Thank you. How may I help you? Jon > We are experiencing problems" on 08/30/2006

Vonage Service Plans

Vonage VoIP Members
Members List Members
New joyceoe1
New Today 2
Yesterday 10
Total 100343

Who Is On Site
Visitors 86
Members 1
Total 87

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.50
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.71 Seconds and 355 Pages In The Last 60 Seconds
The Vonage VoIP Forum