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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage SB5120 modem, Docsys 1.1, 2.0 Vonage - motorola adapter Comcast Problems

SB5120 modem, Docsys 1.1, 2.0
Vonage - motorola adapter

Problems since April.

Voip - I can here them but I drop out for 10 to 20 seconds at a time frequently throughout the call. Occasionally choppy. Problems occur every single call that I must make an immediate announcement for them to stay with me, I will drop out - be able to hear them, they just won't be able to hear me for spells.
Can not video conference anymore, broken audio, video freezes (vrmeetings/meetingplaza w smart bandwidth compression that even a dial up should fly and MSN). We do not do gaming.

Upload issue now showing on simply surfing net as usual, data has to be transmitted several times to go.

Ping tests and tracerts - heaps of time outs, packet loss, latency 100 - 300 ms
Voip tests - 59% - 82% QOS usually
Speed tests - sometimes good, sometimes under 300 on my UL.
Modem log - warnings, criticals, time outs - box loses signal.
Have taken Vonage adapter out of loop - no difference.
Have taken network down and run one pc through SB5120 - no difference.
Found hundreds of uers on this and broadband forums all with same complaint on SB5120: Voip UL issues, VPN, gaming, video conferencing problems.

Comcast response:
A unique and mysterious issue.
Phone support sees modem dropping out hundreds of times but techs to house say they don't know what they're talking about.
Replaced line pole to house.
Made me swap modem out at local Comcast store (replaced with same model - SB5120).
Complete denial of any issues whatsoever.
Mad at Fred who posted the Comcast engineers name and number who admitted via his own bench-testing that there WAS a problem with the 5120.

Best guess:
Firmware issue with SB51xx's - when we first plugged the new one in we were screaming and functional again - within a matter of hours (firmware updates) we were dead in the water again.

Waiting for my new Linksys modem to arrive, it has solved Fred and many others problems immediately.

Best wishes to all just starting out on this road, I've been at battle since April.

12 miles south of Boston

Read The Full Thread:

Comcast, Dropped calls, Lag, timeouts, UDP

If you are having a problem with Comcast please post your modem information, location
Location - Douglasville, GA Modem - Motorola 5100 series dropped calls,
Everett, WA 8 meg down 768 upload dlink dcm 202 no boyd can hear me after
Springfield, MO Dropped calls and bad audio today since about 3 pm central
For those of you who are entering your information, I did forget to include a request
I moved within my same neighborhood June 1. Kept Comcast service, SB5120 modem,
Hey PDrayton - hope it stays good - they no doubt rolled you back but if you cop a firmware
West Saint Paul, MN (55118) 651 area code Comcast HSI (currently 8Mbs/784Kbps) Motorolla
I would suggest as part of the first step in troubleshooting your problems, using

Gina516 posted "SB5120 modem, Docsys 1.1, 2.0 Vonage - motorola adapter Comcast Problems" on 08/18/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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