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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage Response from SBC regarding the status of the so called transfer request. -

Response from SBC regarding the status of the so called transfer request.
I would like to extend my sincerest apology for the problems you
encountered with leaving SBC to go to another company. We cannot
find any order ever submitted from another company. You have been an
excellent customer and their would not be any reason
we would stop you from being ported out.

The only thing would be that we would regret losing a good customer
like you. Your account does not have any restriction to prevent any
orders and your account is in excellent status payment wise.

You need to contact the other company you are trying to go to and
have their porting department get in contact with our porting
department to get the issue resolved. Nothing is indicated for your
XXX-2326 number and no orders were found. We look forward to
continuing to serve you.

Vonage responses:

#1164844 Sat, 29 Jan 2005
To request a credit:

Step Action

1. Launch your Internet Browser and log in to

2. Using your username and password, log in to your online web account.

3. Click on the Billing tab.

4. Click on the link "Request A Credit".

5. You will be brought to a screen that will tell you what you will
need in order to request a credit.

6. Once you have gathered what you need to request a credit, click

7. Your First Name, Last Name and Account number will be provided for
Enter the reason for the credit request, the transaction ID, and then

8. Click Submit.

All credit requests are subject to review and approval by Vonage.

You can check on the status of your credit on the Detailed Billing

Approved credit will be applied to your current statement if the
request is sent at least 24 hours before your billing cycle ends, otherwise
it will be applied to the next billing cycle.

But there are no transaction ID's that I can quote for a credit request.

#932391 Thu, 6 Jan 2005
Vonage would like to apologize for the delay in reviewing your
documents. At the time Vonage successfully reviewed your request it
was sent to the carrier for further processing. At this time Vonage
is working with the carrier to complete your transfer in a timely
fashion. As soon as we can obtain a transfer date from the carrier we
will contact you immediately.

#932391 Thu, 25 Nov 2004
Thank you for contacting Vonage number portability, we have received
your correspondence. We will request an update on the status of your
transfer. You will be notified by email as your transfer progresses and
a date is set.. .....Due to overwhelming demands for transfers, some
requests have been delayed because the carriers are backed up.
....It would be best to wait until the transfer is
completed so that an appropriate credit can be issued for the total
length of your delay. Please contact us about this when it is

#781907 Mon, 8 Nov 2004
I am contacting you to inform you of your number transfer. I have
requested a status from Vonage's carrier that is handling your
request. As soon as we obtain a finalized transfer date we will
contact you immediately. Thank you for your patience in this matter.

#800149 Thu, 14 Oct 2004
In response to your email, Vonage is billing you for your virtual
number not your number from your previous carrier. (Your virtual
number 1-). Since there was a a resubmission to your
carrier (xo)on Wed Oct 13, it can take an additional 20 days, if 20
days go by and the number is still not transferred give us a call and
you will be accredited.

#781907 Mon, 11 Oct 2004
We apologize for the delay in responding to you. Unfortunately we do
not have a tentative date for you yet. The process takes a minimum of
20 business days. If the number transfer is delayed, we will credit
your account after it past the 20 business days. Please feel free to
contact us if you have further question.


Read The Full Thread:

Best Method to Transfer Number

I recently signed up for Vonage but chose to get a second phone number to try out
there are no ways around filling out and faxing the paperwork and recent phone
It is now February 07, 2005 . And the status of the transfer order says " Current
September 7, 2004 Awaiting Letter of Authorization September 23, 2004 Letter
Hello, I see you submitted your form on Sept 23. So technically you should
Even though the link through my web account shows no such requirement? It does
do it through the web and specify you're porting a number. if it doesn't ask for
This is not standard method for LNP. Because ATT callvantage just do on phone.
but is that transferring an AT&T owned number? I've done lnp a couple times

Suckered posted "Response from SBC regarding the status of the so called transfer request. -" on 02/07/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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