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Vonage Reliability varies regionally, but no matter what, our POTS service pretty much
Reliability varies regionally, but no matter what, our POTS service pretty much never fails. I can't remember the last time I picked up the phone and didn't get a dial tone. In fact, I can probably count on my fingers the number of times I've experienced a phone outage in my entire life.
On the other hand, it would take all my fingers, all my toes, and then some, to count the number of internet outages I've suffered since I dropped Prodigy and got "real" internet service in 1996.
Remember that cell and POTS networks are different. POTS has capacity designed specifically for each geographic region it serves. The telco knows exactly how many phone lines are installed on each switch, and over the past 100 years, have become quite good at predicting capacity demands. Cell networks have variable demand, and available capacity is at the mercy of how many cellular users happen to be near a particular tower when large demand suddenly occurs.
Read The Full Thread: They Don''t Have Enough Support People
• I emailed Vonage a few days ago, expressing my concern with sound quality. I got
• -what phone adapter do you have?
-who is your isp?
-what were your results
• I called vonage today on a billing issue, and also tech support. I had a live person
• I've posted these in another thread, but:
Charter Communications
Linksys
• have you tried to change your bandwidth saver settings?
try to set it to 50,
• I've already got the bandwidth saver settings set for the highest voice quality.
• from http://www.vonage.com/features.php?feature=bandwidth_saver
• and?
No offense, but I've posted that I have a high speed connection with 256MB
• We apologize for the inconvenience. We are trying our best to answer customer
• Yes, the company is clearly suffering from under-staffing in all areas. I've
rebus posted "Reliability varies regionally, but no matter what, our POTS service pretty much" on 02/05/2005 |
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