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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Really frustrated here... done some searching and haven't found a solution to



Really frustrated here... done some searching and haven't found a solution to my problem.

I've left two emails to Vonage "Customer Support" over the past two weeks and have yet to get any kind of reply what-so-ever.

I have called twice, and hung up after being on hold for 45+ minutes each time.

I'm a bit beyond angry at this. It's unfortunately obvious where their priorities lie.

Regardless, thanks for listening to my minor rant. Below is my problem, would be grateful if anyone had any insight.

My RT31P2 has three failure modes that I've identified thus far. Each requires a MANUAL reboot to resolve, and this is occurring 2-3 times PER DAY!

1) Catastrophic. Nothing works. No phone, no Internet.

2) Forwarding Failure: Basic Internet works, that's it. No forwarding rules, no VPN tunnels work.

3) Severly slowed throughput. Internet traffic becomes surprisingly slow (no one is on the phone, no other Internet traffic is present).

Again, these reboots are required 2-3 times PER DAY! This is completely unacceptable.

I'm a very computer and networking literate individual, and I have taken great lengths to configure my network in various ways to help resolve the problem. It's painfully obvious to me that the RT31P2 is at fault.

Here's some supporting evidence:

I have Time Warner (Road Runner) cable. My old (pre-Vonage) configuration consisted of their router, my Linksys BEFW11SR4 (WAP w/switch), and all my PC's behind that.

After Vonage, I attempted a dual-router setup (Cable Modem -> RT31P2 -> WAP -> PC's). Could never get the two to communicate correctly, so bailed on that config.

I'm now set up with Cable Modem -> RT31P2 (main router / DHCP) -> WAP (as a switch only) -> All Wired/Wireless PC's.

For what it's worth, I have also set up my WAP in front of the RT31P2 with the same issues. However, that's an extra hop for my voice traffic and I'd like to avoid that.

Regardless, setting up my network to it's old configuration (no Vonage at all) works fine...forever. Never fails. Never has. Stick the RT31P2 in, and bam. Have to manually reboot every 8 or so hours.

Hope someone can provide me with some insight here, as I'm about ready to dump Vonage for good...as much as I'm TRYING to give them my money.

Thanks...



Read The Full Thread:

RT31P2 requires constant reboots - Vonage CS Awful


Well, the bad news is that it's pretty well known that e-mail NEVER works. :-( However,
Oy. I'd be happier if they didn't bother to offer a means to communicate with them
I had an RT31P2 with some minor issues too. I placed it behind my WRT54GS instead
These days? Its sucked for at least the last 8-10 across the board, and i suspect

Jeepaholic posted "Really frustrated here... done some searching and haven't found a solution to" on 09/21/2005

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