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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Vonage REALLY shabby support! This is a cut/paste of a message that I wrote at an "I

REALLY shabby support!

This is a cut/paste of a message that I wrote at an "I hate Vonage" website:

I had pretty much flawless performance from Vonage until I moved cross-town.

I set up the EXACT SAME EQUIPMENT that I had in the first place.
I also consider myself pretty advanced as far as a tech-issues and I tend to understand most if not all of what's being thrown at me...this tends to make things even more frustrating when you are dealing with an IT guy who is clearly reading from a prepared set of; "Sir, please unplug your modem...".

I was experiencing dropped calls after 3-5 minutes of phone conversation every time.

Anyway I won't bore you with the gist of the first conversation with a tech that actually resulted in some progress and he determined that the problem was not in my setup or equipment but upon running a trace-route he said it was a Vonage server and that it would take between 1-3 days to reroute and fix.

OK fine...

After the 1-3 day time period I got an email from them saying to try my service, I did and it was exactly the same.

I called back and was bumped-up to an "advanced tech" and he began by trying to get me to start doing the same standard set routine for trouble shooting that they do with everyone. I told him that it was determined that it was not me (by their support guy), but he insisted that I do these things. I told him over and over that it wasn't me...I should say that this last tech that I spoke(?) with was an absolute CAVEMAN! He was actually a mouth-breather. All I could hear over the phone was heavy breathing like a prank perv call! When I would say "Hello, hello, can you hear me?" He would leave me hanging for a minute or two before mumbling, "Yea, I hear you". I'm paying for this? RUDE...needs phone manner training 4-sure.

Long story short in their follow up email they feel that it is my modem that will not support Voip (even though it did for 3 years, with Vonage!), and that I should replace it and call them back.

I took the Vonage router and tossed it

I would never have dealings with Vonage again...I'm only sorry I paid for the full year. I don't even want to bother trying to get a refund. From what I've read all over it wouldn't be worth the frustration and time for the $50 i'd get back after the penalties and whatever other hidden fees those idiots would hit me with.

I've since gone with a full time cell through Boost and now I've got the best of both worlds, loving it!

I'm just forwarding all my Vonage calls to my cell at this point.

Really bad experience!

Probably worth absolutely nothing because like every other large phone company I've had dealings with they seem to always be right but I plan on copy/pasting this message in an email to Vonage...who knows, maybe the right person will read it...

Um, yea, right.

Read The Full Thread:

Can''t wait to bail on Vonage, shabby service...

If you post the information in the message "What to post when having technical
Thanks I appreciate the reply but I already have found help with Vonage... and
What is the point of your post? Are you simply venting or flaming? If your Vonage
Yup, just venting. The first tech that I was on the phone with for 2+ hours (great
Level 1 and Level 2 Tech support agents are NOT qualified to make those statements.
I am at a lost with respect to all the telecommunication taxes we pay on our bill

sherab108 posted "REALLY shabby support! This is a cut/paste of a message that I wrote at an "I" on 03/14/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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