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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Quoting the top of the page "Vonage VoIP Forum is an independent support site providing

Quoting the top of the page "Vonage Voip Forum is an independent support site providing news, reviews and forum discussions about Vonage the Broadband Phone Company". If you want an official response from Vonage, you're not likely to get it by coming here.

Here's how the number transfer process is supposed to work:

1. You submit the letter of authorization, permitting Vonage (or whatever carrier) to request the number from your previous carrier.
2. Vonage (or whatever carrier) submit the request to your previous carrier.
3. Your previous carrier considers the transfer. They can approve it or deny it (for specific reasons). If approved, the carrier provides a FOC (firm order confirmation) date when they intend to release the number to port.
4. On the FOC date, the national number database is updated to show that Vonage is the carrier for the number.

Now, that is how it is supposed to work. It looks like Quest released the number prior to the FOC date. Vonage can't just "take" the number as Quest told you, they have to release it first. Quest is notorious for either releasing the number early or releasing it without notifying Vonage. In a way, you're somewhat lucky that the process went rather quickly (especially considering it spanned a holiday weekend). Other carriers have their own "special ways" that end up fouling up transfers too, so Quest isn't alone.

(In most cases "Vonage" referrs to Vonage's PSTN carriers who do these things on Vonage's behalf)

Call Vonage, explain the problem, let the person on the phone look into what happened and, if necessary, ask to speak to a supervisor if your questions aren't answered to your satisfaction. Simple as that. If the number was already transfered, you couldn't stop it (its like trying to put the toothpaste back into the tube). If you want to go back to Quest, you would have to call them and start a transfer of the number to Quest.

Read The Full Thread:

How do I get Vonage to reverse the porting of my number?

I signed up for Vonage 12/27 and began receiving emails about the upcoming service.
First of all, for security reasons, I would have NEVER posted my real first and
Thanks for the privacy lesson, but no thanks for the lack of help and shameless
Unfortunately, at this point to reverse the # porting is to port it back to another
I think you are confused, my friend. Judging by your other posts in the LNP section,
There are a lot of agents who peruse these forums (like me) who have the ability
So cold gin has never apparently been frustrated by a company's lack of ability
I think you should: 1) Wait for the port to be completed fully.
You work in customer service? Hard to tell.

trekologer posted "Quoting the top of the page "Vonage VoIP Forum is an independent support site providing" on 01/09/2006

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