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Vonage Quick followup. Spoke with a Vonage Rep and he told me to unplug the phone from



Quick followup.

Spoke with a Vonage Rep and he told me to unplug the phone from the house wiring. I could not confirm this, but he said it rang normally and did not drop. He seemed anxious to end the call, so asked if he would mind if plugged a phone directly in the adapter. When I did he tested the line and it dropped. Hmmm.

So he reconfigured the adapter so that line 2's port has my phone number. Voila, the calls no longer drop. So it seems it was a bad port 1 on the adapter. I feel uneasy with this conclusion, but at least it works.

If I want a new adapter I have to buy a new one even though this one is only few months old I was told. I think I will limp along for now. Verizon have plans that are within 10 bucks of Vonage and that separation is getting easier and easier to justify, I am sad to say.



Read The Full Thread:

Inbound calls dropping


Since yesterday my callers only get a single ring and then they are disconnected.
Do the callers get any sort of message? Do you have SimulRing enabled with
I'm willing to bet you've got SimulRing enabled... what numbers are you forwarding
That's a good question. A few weeks back I noticed my account had simulring on when
There should be a button around there that says disable and you should be able to
Yes I can disable both forwarding and simulring. So one must be a derived function
You need to call Vonage tech support about this issue... This issue seemed to start
Thanks for the reply. I disabled call forwarding a few days ago and still experience

ManInBlack posted "Quick followup. Spoke with a Vonage Rep and he told me to unplug the phone from" on 03/19/2006

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