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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google ďVonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Problem: Ok, I canít be the only person that lives in the southeast and is having



Problem:
Ok, I canít be the only person that lives in the southeast and is having these problems. Mother nature just blew my 3rd RT31P2 router today, the day it arrived. The problem Iím having is whenever a lightning storm passes nearby, the phone ports on the router will stop working but otherwise the router functions normally. Line1 will blink on for a half second then off. Line1 and 2 will blink on for a second and then off. This sequence repeats every 10 seconds or so. This means it is dead.

Background:
For those of you who donít live in the southeast, let me tell you about the weather. It is nice a lot of the year, even in the summer. I can give you the forecast from now until the end of August. Partly cloudy, high 93, chance of thunderstorms. Some weeks are worse than others. These last few have been terrible.

Details:
I had Vonage for 2 weeks and was preaching to everyone I knew how cool it was. I was so surprised by how great it worked. Then we had a summer storm and phone1 stopped working. After over an hour with India, we got phone2 working as my primary line. This worked for about another week until our next set of storms passed the neighborhood.

Then the second phone line went dead. Another hour on my cell phone with 4 people and the router phone line was dead. Lights flashed as previously mentioned.

A new router was sent to me. It worked for about 4 days until the next storm, dead. Same set of flashing lights. Another two hours as I was luckily finally able to get a guy named Chris that seems to what he is doing. But now Iím out of cell phone minutes and we are doing this over email.

They send me a new router after several DAYS of troubleshooting. It arrived today and worked fine. I went to the store this evening. Before I left the weather was fine. When I was there, a storm passed overhead. I got back and the modem is doing the same flashing lights. Phone1 blinks, then phone1 and 2 blink, repeats every 10 seconds.

My conclusion:
This model router (RT31P2) is way too susceptible to electrical charges in the air. It is junk. Everything is on a surge protector. None of the storms that caused this were any kind of a direct hit to the house. One of the storms was weak and didnít even rain. I have dozens of electrical equipment plugged in (4 computers, printers, cable boxes, TVs, etc) and none of these received any damage. On the latest router, I even installed a phone surge protector in between the router and any other connection.

I have the router hooked up to the phone lines in the house, but Iím pretty sure that isnít the problem. I unhooked the phone wires outside the house. Ironically, the same day a dead limb fell on the phone line and it severed it. There is no way and outside surge comes through the phone line.

Here are the things Iíve done so far on the router:
Router Reset
Modem, the router reset
Router factory default reset
Hold down reset button reset
Hold down reset button, turn off, then release and turn on reset
Hold down reset button, turn off, then on, then release button reset (whatever they told me to do, I did)

Solution:
Iím open to any thoughts or miracle solutions.
Up the minutes on my cell phone and give up on Vonage?

Others?
I'd love to hear from any others having this problem.

My expertise level:
Pretty good. Iíve installed a few networks so I understand the setup and why stuff works.



Read The Full Thread:

RT31P2 phone port dead after storm.


Living in the lightning capital of the western hemisphere, I've learned a thing
we had a storm up here in Ontario yesterday, major lightning show, I had unplugged
Well I can tell you we are currently getting CLOBBERED here in FL by a storm just
I just got off the phoen with Tech Support, only had to wait baout 5 mins too.. :)
Must be that Canuck voice transfer.... :-D Just kidding... Well if it was
You may be on to something. Can you explain in more detail? Is there a way to test?
Nesincg, where are you located?
"Real old house"... you might have the opposite problem of what you think it is..
JAX Talkin College Football Krispy Kreme Doughnuts Krystals and

nesincg posted "Problem: Ok, I canít be the only person that lives in the southeast and is having" on 07/14/2005

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