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Alfredotam Posted:
comparatively
indifferent to
theological
matters, except in
so far as they
waxed
...

In The Forum:
Vonage
Topic:
abilify buy online New Haven , abilify buy online Birmingham
On Oct 02, 2014 at 01:39:31

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10


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Vonage Please keep in mind that the Vonage technicians at 1st and 2nd level support are



Please keep in mind that the Vonage technicians at 1st and 2nd level support are at the bottom rung of the support chain and do not know that ICMP is set at a low priority on the Vonage network. They don't even know what that means or what a border router is or that it even exists. It is not until the higher levels of support and into the engineering groups that do not interface with customers that this knowledge is found. Tech Support is only there to assist you with plugging things in and getting you started.

Once there are network issues, regardless if it happened to be on the Vonage side or somewhere in between Vonage and your location, they would not be able to diagnose this. Your just going to get the run around until you get your issue escalated to higher levels. But even then, in most audio related cases, Vonage cannot do anything since the issue resides outside of Vonage's control.

The problem that Comcast users are facing seems to be with their outbound audio streams only. The audio they hear is usually fine. If this issue fits you, then your issue is definitely with Comcast. If your having issues with both the inbound and outbound audio streams, then the issue may be somewhere else.

Keep in mind that Vonage has over 2.5 million subscribers and a network issue on the Vonage network will affect near everyone using the service. I can say that my quality is about perfect 99.9 % of the time both at home and in the office. And many other users on this forum will say the same.



Read The Full Thread:

Comcast and Vonage


I've been a Vonage customer for about 4 years, pretty happy up until the past few
you of course are aware of the fact that comcast and other cable and fiber providers,
You will always see packet loss at the Vonage border routers since Vonage treats
But Vonage asked me to do the ping and used the results as a rationale for the voice
Off the subject a tad, but was there not a US government ruling that the internet
Probably, but as VonTechMgr has posted elsewhere on this site, Cable Voip providers
Ok so that wasn't quite the thread I was thinking off but he touches on it a bit Maybe
I'll have a go at the Comcast support group. Outbound audio is poor, inbound is
Most network administrators strongly believe they should have ICMP echo capabilities

VonTechMgr posted "Please keep in mind that the Vonage technicians at 1st and 2nd level support are" on 02/25/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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