 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage Pepperoni is wrong.
You cannot forward a Vonage 800 number directly to a non-Vonage
Pepperoni is wrong.
You cannot forward a Vonage 800 number directly to a non-Vonage number. Vonage Toll Free Plus numbers must be configured exactly like virtual numbers to land on one or more real Vonage numbers (either physical phone lines or softphone lines - and yes, both virtual numbers and Toll Free Plus numbers may be configured to go to physical lines or softphone lines) in your own account.
If you have the 800 number set up to go to a single number, rather than to a ring list, then, and only then, can you forward THAT NUMBER to anywhere in World Numbering Zone 1, and calls to the 800 number will also be forwarded.
*** I see that Pepperoni has edited his reply. He is still wrong. He keeps saying, even in his edit
The configuration for a Toll-Free-Plus number is exactly like that for a Virtual number. The only numbers that you can enter into the ring list for either TFP or VN are numbers on the same account, either physical (ATA) numbers or softphone numbers. The call forwarding feature is not applied to the TFP or VN, but to the physical number or softphone number to which the the TFP or VN is forwarded.
The only way to get either a TFP or VN to go to a non-Vonage number (such as a cell phone) is to configure it to go to one of your Vonage numbers and then forward that Vonage number. There is no call forwarding option on the configuration page for the Toll-Free-Plus number. The only settings for a Toll-Free Plus Number are the ring list of other Vonage numbers on your account. In fact, you actually showed us exactly that on the image of your TFP configuration page for your account that you provided in the link in your reply.
Note that if you set the ring list for your Toll-Free-Plus number to go to a softphone (or ATA) number and forward the softphone (or ATA) number outside of Vonage, calls to the TFP number will use up both TFP minutes and softphone (or ATA) minutes.[
Read The Full Thread: Can 800 service forward to any number?
• Can a toll-free number be forwarded to any phone number, like the standard line
• Yes. The toll-free number features work exactly like your main number features.
*****edit**
forwa
• Ok, cool. One more clarifying question - could I add a toll-free line, then forward
• You may forward to any number. You may also forward to all your numbers at once,
• New info added by both Pepperoni and jcovert.
• Just like a Virtual Number, you can ONLY forward calls from your Vonage Toll-Free
• Thanks for the detailed answers and clarifications! Now I know how to proceed...
jcovert posted "Pepperoni is wrong.
You cannot forward a Vonage 800 number directly to a non-Vonage" on 05/31/2007 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
| | |
| Vonage Stock Price |
|
Value: 1.70
Change:  -0.03
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.34 Seconds and 540 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
Members
New 
New Today 2
Yesterday 3
Total 64293
Who Is On Site
Visitors 123
Members 0
Total 123