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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job.

PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job. The excuse that they have "too much on their plate already" is - again - unacceptable.


Please do not jump to conclusions. I've spoken in length to Steve and give both of them MUCH respect. I am grateful to have Vonage but they do have their faults as any growing company does. My comments about this fact are in no way meant to be disrespectful. I think my post in question was completely valid and helpful. I have EVERY right to express my opinion. "Bite the hands that feed us?" You've got it backwards - Vonage or ANY company should be careful not to bite the hands that feed them.

As for your posts - I've never read anything helpful that you've posted. You generally reply to customers in need of help by telling them they are "whiners" and you are very condescending. If you know so much and have been around here to know things - why not post helpful, informative answers instead of attacking and downplaying others? You'd be doing Vonage a great service.

When I first subscribed to this board - I was hesitant to post a question asking for help because of people like yourself who respond by telling the person to "deal with it" and to "quit complaining." However, after getting to know Steve (ssantana) I know now to ignore you because you scare customers away.

So, perhaps take my advice into consideration and be helpful when posting - or don't post at all.

Thanks! :-)


Read The Full Thread:

Thank you for calling, goodbye.

If there are any other memebers of the Vonage community that can advise regarding
for someone who is progressive in their thinking, the basis for which you chose
Hold on, John. If someone had the same problem with BellSouth, would you really
I appreciate the reply. I actually have tried that. You wanna know what many of
sure, but the problem is, it makes no difference. this person wouldn't have posted
I agree with Toddler - the cutomer shouldn't have to be doing this. Vonage has done
Jerry, Vonagebest and ssantana have helped countless people here and deserve
I would like to give that an executive "I second that".
Please post links to some of my offending posts. I have never used that word here

Jerryat posted "PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job." on 02/19/2005

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