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Vonage PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job.
PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job. The excuse that they have "too much on their plate already" is - again - unacceptable.
Fletcher-
Please do not jump to conclusions. I've spoken in length to Steve and give both of them MUCH respect. I am grateful to have Vonage but they do have their faults as any growing company does. My comments about this fact are in no way meant to be disrespectful. I think my post in question was completely valid and helpful. I have EVERY right to express my opinion. "Bite the hands that feed us?" You've got it backwards - Vonage or ANY company should be careful not to bite the hands that feed them.
As for your posts - I've never read anything helpful that you've posted. You generally reply to customers in need of help by telling them they are "whiners" and you are very condescending. If you know so much and have been around here to know things - why not post helpful, informative answers instead of attacking and downplaying others? You'd be doing Vonage a great service.
When I first subscribed to this board - I was hesitant to post a question asking for help because of people like yourself who respond by telling the person to "deal with it" and to "quit complaining." However, after getting to know Steve (ssantana) I know now to ignore you because you scare customers away.
So, perhaps take my advice into consideration and be helpful when posting - or don't post at all.
Thanks! :-)
Jerry
Read The Full Thread: Thank you for calling, goodbye.
• If there are any other memebers of the Vonage community that can advise regarding
• for someone who is progressive in their thinking, the basis for which you chose
• Hold on, John. If someone had the same problem with BellSouth, would you really
• I appreciate the reply. I actually have tried that. You wanna know what many of
• sure, but the problem is, it makes no difference. this person wouldn't have posted
• I agree with Toddler - the cutomer shouldn't have to be doing this. Vonage has done
• Jerry,
Vonagebest and ssantana have helped countless people here and deserve
• I would like to give that an executive "I second that".
• Please post links to some of my offending posts. I have never used that word here
Jerryat posted "PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job." on 02/19/2005 |
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